Customers Making Cake Order And Pricing The Cake
Business By SweetDesire88 Updated 15 Mar 2016 , 6:58pm by craftybanana2
hello bakers and decorators. I am a little upset with some costumers. I've been getting a lot of customers making cake orders and pricing the cake. This has been the last message in my inbox " Can you make me a cake for 17." This is my face when I see this message
They're not a customer unless they've put down a deposit. So until then just be polite. They might also just be trolls or other cakers. Don't let them tell you what to charge. Also is that a cake for 17 people or 17 dollars? If it's for $17, just say you have a minimum order of $$$ amount (and stick with that). I'm making my own cake for my little guy this year because I don't want to trouble my cake friend for a small order (less than $100).
But yeah, ugh. I've had this when a friend said he'd give me $20 if I would knit him a pair of socks cause he knows they're better than store bought. His mouth dropped when I told him that wouldn't even cover the cost of the yarn! His wife gave him the evil look before he could speak. Priceless!
@craftybanana2 said it, they're not a customer until they pay you. Before that it's an inquiry, and you can say "no" to an inquiry.
if they want a cake for $17 tell them that for a few extra dollars they can get a cake at Wal-Mart!
Idk, I have a feeling they may have meant 17 people. You may want to double check that. I frequently get emails from people looking for a cake for a specific # of people. If you quoted correctly, there was no $ there....
No only could it be a request for 17 people or $17 but it could also mean they want it on the 17th of the month.
Quote by @esbcreations on 5 hours ago
if they want a cake for $17 tell them that for a few extra dollars they can get a cake at Wal-Mart!
I always make sure I understand what the person wants and well she just wanted a 8" round single layer. She has bought from me a few times, that's why I call her my customer.
I talked to her about it and told her that on holidays like Valentine's Day, Mother's Day and so on. I do sell single layer cakes.
Pleasing is something that no cake decorator should do.
SweetDesire I think you misunderstood. YES, a cake decorator should try to please customers but....you need to understand what they want and then tell/show them how you can help them (by coming close to what they want) if their rquest is not totally off.
Read more at http://www.cakecentral.com/forum/t/828453/customers-making-cake-order-and-pricing-the-cake#JXHfvzItG3lesqAh.99
Read more at http://www.cakecentral.com/forum/t/828453/customers-making-cake-order-and-pricing-the-cake#JXHfvzItG3lesqAh.99
Yeah, do you walk into Walmart saying, "I've been coming here for 20 years, give me a discount!" They'd probably say "Thank you for shopping here, there's the door. Good bye." I've actually had people try to pull that when I worked retail (not there though). Never works and they would always come back regardless, ha ha.
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