Customers Making Cake Order And Pricing The Cake
Business By SweetDesire88 Updated 15 Mar 2016 , 6:58pm by craftybanana2
hello bakers and decorators. I am a little upset with some costumers. I've been getting a lot of customers making cake orders and pricing the cake. This has been the last message in my inbox " Can you make me a cake for 17." This is my face when I see this message
They're not a customer unless they've put down a deposit. So until then just be polite. They might also just be trolls or other cakers. Don't let them tell you what to charge. Also is that a cake for 17 people or 17 dollars? If it's for $17, just say you have a minimum order of $$$ amount (and stick with that). I'm making my own cake for my little guy this year because I don't want to trouble my cake friend for a small order (less than $100).
But yeah, ugh. I've had this when a friend said he'd give me $20 if I would knit him a pair of socks cause he knows they're better than store bought. His mouth dropped when I told him that wouldn't even cover the cost of the yarn! His wife gave him the evil look before he could speak. Priceless!
@craftybanana2 said it, they're not a customer until they pay you. Before that it's an inquiry, and you can say "no" to an inquiry.
if they want a cake for $17 tell them that for a few extra dollars they can get a cake at Wal-Mart!
Quote by @esbcreations on 5 hours ago
if they want a cake for $17 tell them that for a few extra dollars they can get a cake at Wal-Mart!
Make them be more clear on what they want. If they "demand" the price they want, you graciously decline and refer them to Walmart or your local grocery chain store. You can't "please" everyone all of the time. I've learned that the hard way.
I always make sure I understand what the person wants and well she just wanted a 8" round single layer. She has bought from me a few times, that's why I call her my customer.
I talked to her about it and told her that on holidays like Valentine's Day, Mother's Day and so on. I do sell single layer cakes.
Pleasing is something that no cake decorator should do.
SweetDesire I think you misunderstood. YES, a cake decorator should try to please customers but....you need to understand what they want and then tell/show them how you can help them (by coming close to what they want) if their rquest is not totally off.
Read more at http://www.cakecentral.com/forum/t/828453/customers-making-cake-order-and-pricing-the-cake#JXHfvzItG3lesqAh.99
Read more at http://www.cakecentral.com/forum/t/828453/customers-making-cake-order-and-pricing-the-cake#JXHfvzItG3lesqAh.99
Sorry meant to say pleasing in lowering the price.
Yeah, do you walk into Walmart saying, "I've been coming here for 20 years, give me a discount!" They'd probably say "Thank you for shopping here, there's the door. Good bye." I've actually had people try to pull that when I worked retail (not there though). Never works and they would always come back regardless, ha ha.
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