....people sometimes really annoy me!
I had a lady call me last Thursday really angry and wondering where her cake was and why hadnt I dropped it off yet, it was supposed to be there at noon (she called at 2pm)!?!
I freaked and apologized and immediately ran to my spreadsheet, I was pretty sure I didnt have a cake for that day, but I was worried maybe I had forgot (which is a huge fear of mine).
So I check my spreadsheet, no cake order for that day.
I ask her what date and time and cake she had ordered, she tells me she sent me an email 2 months ago , so I look up her email this is what she wrote me...
" Hi, I need a cake for the 16th on July, I like chocolate and can you make it pretty. Thanks XXXXX"
I then checked my sent mail and found I responded with my normal email asking all the info, serving size, time, design etc.
I never heard back from her until she called me on Thursday!
So I guess she expected me to read her mind and know what she wanted and what time and where to bring it and how big to make the cake.
I told her she never responded to my email regarding the additional info needed to complete the order.
She tells me "but I told you what I wanted, chocolate and pretty"!
So the only thing I can assume is not only do people want Wal-Mart pricing they also want Wal-Mart order taking , walk up to the counter grunt "cake" and voile a cake appears before you!
Sorry it does not work that way!
I apologized for the misunderstanding and let her know the order process and deposit and so on, she was shocked at what was involved in ordering a cake.
However she still proceeded me that it was my fault and I should send her a free cake so that she would order from me in the future, she also said "make sure it's chocolate".
I told her I was booked solid for 5 years I was not taking anymore orders until 2014
You know, just when I heard it all on this site, we always get another one. UNBELIEVABLE!
read this to hubby. He's laughing and saying that you should have told her, "Well, lady, obviously you're not serious about this cake or you would have made sure I had the information I need." And then hang up.
He also says for customers like these, we should show up with a cupcake and tell them, "Well you didn't say what size ......!"
I've gotta pick up dinner tonight from someplace. I think I'll just go thru the drive-thru and when they ask for my order, I'll just grunt, "Food. Hot. To go." And then bitch at 'em when it's not ready when I pull up to the window.
Yeah ... THAT'LL work!
read this to hubby. He's laughing and saying that you should have told her, "Well, lady, obviously you're not serious about this cake or you would have made sure I had the information I need." And then hang up.
He also says for customers like these, we should show up with a cupcake and tell them, "Well you didn't say what size ......!"
I've gotta pick up dinner tonight from someplace. I think I'll just go thru the drive-thru and when they ask for my order, I'll just grunt, "Food. Hot. To go." And then bitch at 'em when it's not ready when I pull up to the window.
Yeah ... THAT'LL work!
That is just hilarious! People are CRAZY! I like indydebi's idea of showing up with a cupcake! Could you just imagine the look on "the customer's" face then!!!!!!
Yep, 1 year ago I had this happen to me as well. The lady said the same things, and wanted a discount too.
Sorry, I'm booked. Forever.
I could have shown up with just a cupcake if I had known where to go! Thats what really gets me is the fact that she expected it to be delivered yet I had no idea where she lived! What am supposed to do knock on everyones doors in the Houston area, all 2+ million of them and ask "ya did you want the pretty chocolate cake for today, oh you did'nt...do you know if your neighboor wanted the cake?"
Maybe after the drive thru Indy you can stop by the bank and grunt "money", I bet they will hand you a stack of 20's with a red ribbon wrapped around it, and maybe even a lolli-pop! Just make sure not to wear a ski mask when you do it!
What am supposed to do knock on everyones doors in the Houston area, all 2+ million of them and ask "ya did you want the pretty chocolate cake for today, oh you did'nt...do you know if your neighboor wanted the cake?"
Maybe after the drive thru Indy you can stop by the bank and grunt "money", I bet they will hand you a stack of 20's with a red ribbon wrapped around it, and maybe even a lolli-pop! Just make sure not to wear a ski mask when you do it!
lmao
I could have shown up with just a cupcake if I had known where to go! Thats what really gets me is the fact that she expected it to be delivered yet I had no idea where she lived!
omg, I totally missed that little tidbit of info!
In the famous words of Bugs Bunny, "What a Ma-ROON!!!!!"
i'd be content to just grunt "thin"
I tried it. Didn't work.
CakeMommyTX you should add...since i'm fully booked for 5years by that time you would have either moved away,died or I would have moved.
quote="CakeMommyTX"]..
However she still proceeded me that it was my fault and I should send her a free cake so that she would order from me in the future, she also said "make sure it's chocolate".
I told her I was booked solid for 5 years I was not taking anymore orders until 2014 [/quote]
LOL!!!! I love your response!!!
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