Impossible Customer! Grrrr!

Business By kelleym Updated 7 Feb 2007 , 6:55am by Chef_Stef

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emmascakes Posted 6 Feb 2007 , 8:31pm
post #31 of 41

I remember this woman from the last time!! I remember the bitchy comments from her friends about your sketches. If I were you I'd come back with a RIDICULOUSLY high estimate, she may want you to do it in which case you have the last laugh, she may go away in which case you haven't lost out as she's odd. That's what I do with weird orders. Good luck and let us know what happens.

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playingwithsugar Posted 6 Feb 2007 , 8:46pm
post #32 of 41

So tell her what services you can offer her, quote her a REALLY ridiculous price for something similar, let her refuse, then refer her to two other bakeries.

In other words, waste her time just as much as she is wasting yours. Eventually she will either get tired of it and not bother you anymore, or what you are saying will sink in, and she will become one of your best customers. But this time, and I stress this seriously, do not come down on your price like you did last time!!! That was the big mistake you made with her the first time.

There have been so many threads like this one, the cheap customer who comes back because they can't get it any cheaper than 2 bucks a serving. And they do all come back. If you keep bending on your price, you will go broke.

Theresa icon_smile.gif

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Kitagrl Posted 6 Feb 2007 , 8:55pm
post #33 of 41

I've made too many cakes that at midnight I was totally regretting that I didn't charge more for all my work....so now I charge what I want (usually) and if they don't like it, then they can't afford me. It's taken me like seven years to get like this, haha, but I am tired of the late night regrets.

Just quote her what YOU want and if she really wants the cake, she'll pay it.

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Laura102777 Posted 6 Feb 2007 , 8:59pm
post #34 of 41
Quote:
Originally Posted by bethola

And Kentucky is wonderful, we spent 4 years there stationed at Ft Knox when I was a kid.


Hey! I was just across the street from Ft Knox last Saturday eating at ....you guessed it! CHARLIE'S STEAKHOUSE!! I'm in Madisonville about 50-60 miles "Nawth"!

Beth




Beth, do you mean Ft. Knox or Ft. Campbell? Charlie's is across from Ft. Campbell, isn't it?

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melysa Posted 6 Feb 2007 , 9:00pm
post #35 of 41
Quote:
Originally Posted by kelleym

I haven't heard back from her. But there are some other things bothering me.

What kind of a lunatic wants an "estimate" for a sheet cake *7* months in advance of a 2 year old's birthday party?

Her always needing an "estimate" right away should be a warning sign that she is not my kind of customer. icon_mad.gif




perhaps she is "shopping" you because she is trying to replicate your cakes and sell them herself and doesnt know what to charge.

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LittleMom Posted 6 Feb 2007 , 9:10pm
post #36 of 41

Strawberries? Strawberry glaze? Hmmm...
Sounds gory. There were sharks in Nemo, sketch up something gruesome and send it to her.

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Laura102777 Posted 6 Feb 2007 , 9:19pm
post #37 of 41
Quote:
Originally Posted by LittleMom

Strawberries? Strawberry glaze? Hmmm...
Sounds gory. There were sharks in Nemo, sketch up something gruesome and send it to her.




Now THAT'S funny! I love it when people have sick minds like I do! icon_lol.gif

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playingwithsugar Posted 6 Feb 2007 , 9:36pm
post #38 of 41

Oh, yeah, littlemom, that's it, a shark with half a nemo hanging out of his mouth! That would be way cool! and you could use the glazed strawberries for his bloodied teeth!

Oh, someone stop me!

Theresa icon_smile.gif

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RisqueBusiness Posted 7 Feb 2007 , 5:24am
post #39 of 41
Quote:
Originally Posted by playinwithsugar

Oh, yeah, littlemom, that's it, a shark with half a nemo hanging out of his mouth! That would be way cool! and you could use the glazed strawberries for his bloodied teeth!

Oh, someone stop me!

Theresa icon_smile.gif




OK Theresa...no blood and guts...and I will NEVER look at another strawberry the same! icon_confused.gif

( But I do admit..that picture you just painted....was funny as HECK...hehheheeeeee! icon_twisted.gif )

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littlecake Posted 7 Feb 2007 , 6:40am
post #40 of 41

i vote for the email block.

why waste another second of your time?

she can email away...and you'll never get it.

you have no interest in her business anyway.

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Chef_Stef Posted 7 Feb 2007 , 6:55am
post #41 of 41

On the note of Cali folks, you might point out to her that you can't swing a dead cat in most places without hitting an ex-Californian icon_lol.gif . Nothing special about them that I can see-- tapedshut.gif I know that's how it is here anyway...I figure if they all leave and come here, then we can all go south and have the beaches to ourselves LOL (No offense to cali's, I've lived there twice myself...LOVE norcal)

For cryin' out loud. I remember her, too. Tell her you don't do:
1. sheet cakes
2. Nemo cakes
3. strawberry cakes
4. special occasion cakes
5. cakes for people who've previously caused you wasted hours
6. cakes for people who know people who are from cali
7. fill in whatever other excuse here ______

lol! Let us know how it ends up.

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