Sampling Of Satin Ice?

Decorating By Cake_Geek Updated 18 Feb 2007 , 5:19am by nglez09

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Cake_Geek Posted 5 Feb 2007 , 1:55pm
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My husband's cousin asked me if I would do her wedding cake and wants to meet with me soon about ideas and such. I wanted to have a sample of fondant for her and her fiance to try for flavor and texture. I really don't want to order 5lbs of it b/c usually I make MMF, but I wouldn't do this for a wedding cake.

Any ideas where I could get maybe 2 lbs or less of the stuff for fairly cheap? I checked a few sites that I knew had it but most were selling it in 5lbs or more. Also, does the white come in vanilla and white chocolate or am I imagining things in my memory?

Thanks,
Dia

19 replies
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Chefperl Posted 5 Feb 2007 , 2:06pm
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you can call satin ice and ask for a sample.
They sent me a good size sample of the white and small peices of the colored.
good luck.

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Cake_Geek Posted 5 Feb 2007 , 2:07pm
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Quote:
Originally Posted by Chefperl

you can call satin ice and ask for a sample.
They sent me a good size sample of the white and small peices of the colored.
good luck.


Awesome idea... Thanks!!

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Cake_Geek Posted 5 Feb 2007 , 2:45pm
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Unfortunately, Satin Ice wasn't that friendly. I emailed about a sample to try. I got this in return:

"What type of business do you have? Generally we sell through distributors unless you are interested in a very large quantity."

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thecakemaker Posted 5 Feb 2007 , 2:53pm
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They've always been very friendly to me.

I'm not sure where you are in Maryland but Kake Kraft Korner in Glen Burnie carries SI on the shelf along with Choco Pan.

Debbie

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Steady2Hands Posted 5 Feb 2007 , 2:54pm
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Quote:
Originally Posted by Cake_Geek

Unfortunately, Satin Ice wasn't that friendly. I emailed about a sample to try. I got this in return:

"What type of business do you have? Generally we sell through distributors unless you are interested in a very large quantity."




Wow ~ what a response! I wonder why they would say that when they sell it over the internet. AND I wouldn't consider 5lbs. a large quantity when they are refering to selling through distributors. I'm sorry you had such a hard time with them. I would sure love a sample myself. I keep hearing all these great reviews about them but I'm still hesitant to buy 5 lbs. to try.

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Narie Posted 5 Feb 2007 , 3:00pm
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Quote:




Country Kitchens sells 2 LB container for $12.00 plus shipping. They also carry Chocpan which is suppose to be good.

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tyty Posted 5 Feb 2007 , 3:00pm
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I was able to get a sample from a local cake supply store.

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Cake_Geek Posted 5 Feb 2007 , 3:27pm
post #9 of 20

Choco-pan, via Sweet Art Inc, does have a sampling of all the flavors made for 1$ but with 5$ shipping (0-25$). I just ordered the sample plus a 4lb pail of the bright white for $25.50. I figure its an investment that will hopefully work out better than some of the Wilton items I've invested in. icon_wink.gif

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tbittner Posted 8 Feb 2007 , 3:41pm
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After reading this post last week I sent request to the people at Satin Ice for a sample. I let them know I am thinking of opeining a Cottage Bakery in Ohio and do not have any local vendors of Satin Ice. All true. They responded a sample would be sent out that week. Well FedEx just dropped me off a sample, it is a 9.7 oz. sealed sample of the vanilla. I did this because I really did want to sample it and do want to open a Cottage Bakery in Ohio out of my home. No one sells it locally and the cost to ship is pretty high. I do use MMF as well but do not want to limit myself.
Just wanted to share my experience, maybe I got them on a better day? It is great stuff!
Tracy

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Cake_Geek Posted 8 Feb 2007 , 4:04pm
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Maybe you did get them on a better day! Perhaps it was more your noted intentions rather than me just querying for a sample.

My choco-pan samples are out for delivery today!!

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jen1977 Posted 8 Feb 2007 , 4:15pm
post #12 of 20
Quote:
Originally Posted by Cake_Geek

Unfortunately, Satin Ice wasn't that friendly. I emailed about a sample to try. I got this in return:

"What type of business do you have? Generally we sell through distributors unless you are interested in a very large quantity."




I was told the same thing over the phone when I called them a while back about getting samples. She also said that they don't do samples anymore, because they are too time consuming for them to put together along with all of their wholesale orders. She told me that they have an agreement with their distributors that they will only sell to distributors. I even told them that I am in the process of opeing my own business, and can't get it anywhere locally.

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tbittner Posted 8 Feb 2007 , 4:40pm
post #13 of 20

That is odd, I am sorry you got poor customer service. I just wanted to share my experience and wish you all luck in all of yours!
Tracy

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jen1977 Posted 13 Feb 2007 , 8:13pm
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I just got a sample of the Satin Ice in the mail yesterday, so they must have changed thier minds! She took my name and address so she get get a store to send me a sample ,but they sent it to me instead. The ysent the white ,and I really wanted to see the colors too, but it is delicious! I couldn't believe how much better it tasted than mmf! I'm going to make a very small cake to cover with the sample so I can see what it's like to work with.

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nglez09 Posted 13 Feb 2007 , 8:22pm
post #15 of 20

I'll have to get a sample too. icon_rolleyes.gif How'd you like it Jen?

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jen1977 Posted 13 Feb 2007 , 8:46pm
post #16 of 20
Quote:
Originally Posted by nglez09

I'll have to get a sample too. icon_rolleyes.gif How'd you like it Jen?




It tastes really good. I haven't worked with it yet, but when I felt it, it feels like it should be pretty easy to work with. I usually use mmf, but I'm wanting to get into weddings in my area, and would like a fondant that is more "grown up" than mmf. It has a very nice vanilla flavor.

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nglez09 Posted 14 Feb 2007 , 10:15pm
post #17 of 20

I've sent them an inquiry and they've yet to respond; it's been about 2 days. icon_sad.gif

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subaru Posted 14 Feb 2007 , 10:27pm
post #18 of 20

I faxed them asking for a sample the first day I saw this post. I haven't had any response from them as yet. I included my name, address, and phone #. I'd love to try it!

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moydear77 Posted 14 Feb 2007 , 11:30pm
post #19 of 20

I order from the regularly and have heard others having trouble???

I just got another 20LB bucket from them. They said the same about the samples too??? But I can buy from them direct.

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nglez09 Posted 18 Feb 2007 , 5:19am
post #20 of 20

Has anyone gotten a response?

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