I guess it depends on the situation. I always have a "cake fix kit" with me just in case. If the client leaves with the cake (as they normally want to in order to avoid my delivery charge), they absolutely get nothing back if someone drops it, bumps it, knocks it over, or drives like a Nascar driver. If I deliver it in perfect condition, and drunk Uncle John knocks it over, no refund. In the instance of them taking it; they sign a waiver. They also sign at delivery once the cake has been set up. You do what you feel comfortable with, absolutely!
@ypierce82 thank you! Lately, for wedding cakes, everyone’s been requesting delivery. TBH, delivery is a real pain
Happy Belated Birthday jchuck and Cakesbybliss - on Canada Day no less, both Canadians! Wow, everyone celebrates your birthdays here!
Quote by @Cakesbybliss on 17 hours ago
@ypierce82 thank you! Lately, for wedding cakes, everyone’s been requesting delivery. TBH, delivery is a real pain
It really is, but it is more of a pain when you get a frantic phone call because someone's husband cut a corner, the cake slid across the car, and they didn't follow any of the directions. I put the cake in her car, level, on a non skid mat. They stopped to pick someone up and moved the cake
Thank you @squirellycakes!
@ypierce82 I’m sorry to hear that! Do you guys have suggestions for the cake to be more sturdy? I know some people use rods.
No matter how well you secure/dowel a cake, if customers don’t listen to transportation advice..ie: “They stopped to pick someone up, and moved the cake”.... crap happens. Cakes are NOT made of concrete. You can’t protect against “STUPID”!!!!!!!!!! You can only do your best securing your cake. You can’t be completely avoid situations, like a car accident, or customer moving a secured cake...onto the seat of the car, onto someone’s lap...etc. And transporting cakes anytime can be precarious, but in hot weather, can be difficult.
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