I didn't say to quit...I said to work elsewhere.  Surely there are other cake shops in the area of Whittier, CA?

But now it seems that OP has spoken with his boss about the issues he was having and seems to have worked out a solution.  Very good.

I know it is not easy to just up and get another job.  

Well what kind of advice did you want? There really isn't anything you can do, not being the owner. I totally understand caring about your job and you seem very involved but ultimately the responsibility belongs to the owner. I think any employer would be happy to have an employee who cares as much as you.

AI think that if you were advising a friend in a similar situation, with the same info you gave, you'd probably advise them to start looking for alternate employment too. People can only go by whats in your post, and in this case it sounded like you were pounding your head against a brick wall with a boss that won't listen to reason.

I'm glad that's not the case, hopefully this won't be an issue in the future.

@Sassyzan, no, I don't live in a vacuum. Thanks for asking.

@cakefat, I'm glad your company seeks legal and " how should I run this business " advice from the bottom tier, manual labor employees.

The OP stated himself that the business as been running for 3 years and that several times, he tried to give insight to the owner on some procedures that he should definitely implement to run smoothly. All of which seems to have been ignored over a lengthy period of time. The OP is obviously a kind and too caring of a person. He needs to just sit back, do the proper job his been doing all this time and stop caring about the way the owners want to run THEIR business. For some reason I doubt the OP salary reflects his work as a decorator / legal / business and management insights. Especially since he already tried over a lengthy period of time to get some things to change without avail.

And having a boss with poor business practices is hardly a reason to walk out the door. At least not until a better job is secured. And as far as everyone in here knows, a 200$ cake refund over a 3 year period might be a lot cheaper then getting boxes and doing things right. It's how the car industry works, as long as compensating damages and injuries is cheaper then a recall, they don't do recalls.

AI can see this is going to get ugly...

*bowing out*

but if the bosses don't listen how long do you bang your head against the wall as the lowly employee???

• a cake board with red & black icing smeared by hand all over the left side of the board, where there is no fallen cake pieces.
• a cake on a board which is such a large board it couldn't fit on car seat without a 30 degree tilt.  But supposedly had been sitting on a car seat with two tennis racket handles pointing in that direction. Red icing on the racket handle
• a kid with his hands & wrists so covered in icing that it is smeared over his wrists and up to his forearms and to the sides of his hands.
• 

LOL...all of the posts on here are jokes because the site was getting spammed. I have heard they are a good product. There is a video on their site explaining

A

I should buy one and bury it in my back yard to use as a shelter in case of world war III or a zombie apocalypse.

I heard they are impenetrable to gamma rays

A

I bet that's why cockroaches can survive anything... They all have CakeSafes! :lol:

AMaybe that's what I need to do for hurricane preparedness.

HHis shirt clearly states he is reckless, and he had it laying in the seat. Let them picket.

LOL..Anna you have such a great eye for detail. I agree. I don't think a couple of nutjobs picketing a business is going to hurt the business at all.

AI would encourage them to come and picket, and as soon as they start to look a bit tired I would bring out some free cupcakes. Who's going to turn down a free cupcake? It would certainly take the oomph out of their picketing if they took a break to enjoy the product they are protesting! I think it would be hilarious, but then I am a bit odd. :D

Or stand there and offer free mini cupcakes to passerbys with a big friendly smile while they are picketing...lol

ASeriously who says they're going to picket somewhere?! Are they bringing their giant inflatable rat too (if you have ever lived in Chicago you know what I'm talking about). Please.

I thought that was a stripper pole!

Don't know if this a fact...But, I was told when you refund money you are admitting fault.  Therefore opening yourself up for other liability  Such as punitive damages...You ruined my wedding reception....not just wanting refund for cake only  wanting more than just a refund...maybe new upholstry in car because red stain won't come out etc

A lot of time I'm not sure why people bother responding to posts that annoy them.   Takes much less time to just move along.

That being said, consult with a lawyer, pay the cleaning bill, or put up with a picket.   I would really have them sign off on responsibility of the cake.   How that isn't even a no-brainer that you assume responsibility for your food item after pick up boggles me.  I guess its the same as all those warning labels "don't use this toilet brush for personal hygiene."  

I've seen pickets of lone customers at car dealerships...I just thought it was weird.


and the assumed responsibility of a refund is definitely something to look into.   I worked at a place that had lost a lawsuit for something and we were told to never apologize no matter what happened.   The word "sorry" was stricken from our vocabulary because apologizing assumed responsibility for what happened regardless if the circumstances were in our control or not.

In a civil case they do not have to prove beyond a reasonable doubt, but rather by a preponderance of evidence.