Bakepop Pan Order Cancelled-- By Them !!!!
Decorating By BlakesCakes Updated 6 Feb 2012 , 4:00am by Karema

I posted here the other day with a warning to NOT order the BakePop pans advertised on the header & sidebar.
Unfortunately, that post was moved to the Cupcake forum, where it will be seen by many fewer members Here's the link to the thread:
http://cakecentral.com/cake-decorating-ftopict-732860.html
Today, I open an e-mail from "BakePop" and it's a solicitation to BUY the pans
Now why, if I'm in my right mind, would I re-buy something THAT THEY CANCELLED THE ORDER OF AFTER A GOOD 6+ WEEK WAITING PERIOD???
I hate being treated like I'm stupid.
Please, Mod, don't move this thread. It's a post consisting of GENERAL information.
Thanks,
rae

I posted here the other day with a warning to NOT order the BakePop pans advertised on the header & sidebar.
Unfortunately, that post was moved to the Cupcake forum, where it will be seen by many fewer members

http://cakecentral.com/cake-decorating-ftopict-732860.html
Today, I open an e-mail from "BakePop" and it's a solicitation to BUY the pans

Now why, if I'm in my right mind, would I re-buy something THAT THEY CANCELLED THE ORDER OF AFTER A GOOD 6+ WEEK WAITING PERIOD???
I hate being treated like I'm stupid.

Please, Mod, don't move this thread. It's a post consisting of GENERAL information.
Thanks,
rae

Why did they cancel the order?? Makes me reconsider ordering the pan...

I'm not sure if this is the same pans or not..but I was trying to get them (the one's on t.v.) as someone said that they bought some from Bed Bath and Beyond.. I went there, no luck (except for the electric one)..and I called Michaels, JoAnn's..you name it and no one had them.. Sorry this happened to you..the cake pan on t.v. looked like they were "bigger" and you could do "more"..
Sorry to hear this as I was thinking about buying them.. It's a "crazy" world out there.

Why did they cancel the order?? Makes me reconsider ordering the pan...
They never gave me a reason.
Sent me a postcard at the 6 week mark telling me they'd be delivered in about 4 weeks and if I wanted to cancel, call. I didn't call, I wanted the pans.
At the 10 week mark, rather than sending any pans, they sent me 4 more postcards telling me that they'd cancelled the order.
Referencing some apparent confusion: These BakePop pans are NOT currently available in stores. I'm not talking about the electric donut hole maker.
Oh, and this brilliant marketing company sent me ANOTHER e-mail today asking me to buy the pans..............
Rae


Well that would annoy me to no end..Did they at least refund your money?

Well that would annoy me to no end..Did they at least refund your money?
Thankfully, from the get go, they said that your card wouldn't be charged until the items shipped---BUT, believe you me, I'll be watching my card like a hawk--which I just looooove to do
Rae

There are laws on how a mail-order company must handle backorders. Their card asking you if you wanted to cancel or keep waiting is required by law. Not sure, but there may be a point past which they cannot keep you waiting and must drop the order. I would hope that their follow-up mailing offering the item again means that they now have stock and are able to ship again.
Haven't ordered from them, haven't tried the product, but hate to see a company get blasted for following the law.

There are laws on how a mail-order company must handle backorders. Their card asking you if you wanted to cancel or keep waiting is required by law. Not sure, but there may be a point past which they cannot keep you waiting and must drop the order. I would hope that their follow-up mailing offering the item again means that they now have stock and are able to ship again.
Haven't ordered from them, haven't tried the product, but hate to see a company get blasted for following the law.
If that is the reason it would be an idea for them to let people know that. I would think plenty of people are not aware of that law. If people have a reason for why things are not how they expected them to be they are generally much more tollerent. We all know things happen but a note on one of the postcards saying "We are sorry to have to cancel your order but by law we are not allowed to keep you waiting for an ordered product for more than X weeks. We have for now cancelled your order but will advise of when the stock is back and you can re-order" could have covered it.

I called the Customer Service # on the post cards.
What a %^&*$#@ joke.
The taped message STILL cites a 6-8 week delivery time, so NO, I doubt that they have stock available for sale or shipping.
The message starts with, "Due to heavy calling demands....." DUH, wonder WHY?????
The message concludes with, "If you still need to speak with an agent, stay on the line." The line rings twice AND HANGS UP FROM THEIR END
Sorry, no good excuses here.
Rae



I finally received the pans. They are heavy and I can't wait to use them. I've been busy and now sick. I hope to use them this coming weekend.
That's great news. When did you order them???
Rae



Interesting.
I saw another thread here last night--don't have th link, but it's in the Cupcake forum--and someone else got their pans.
They're very unhappy because the cakes are light enough that they're not holding onto the chocolate covered sticks
Let us know how it goes.
Thanks,
Rae

I didn't see this site before I ordered my pans so I was a little upset. I ordered them last week and I thought "oh boy I'm not going to see them until march!" Well I got an email from them today saying that they already shipped the pans and will be here in 7-10 days! We will see. I will keep you all updated.

So I ordered my pans and it asked if I wanteed to recieve a second pan for the price of shipping. I said yes and agreed to pay the 7.99 extra. I open the box and received 4 pans. I was suprised but happy about it. But now I have figure out what I'm going to do with 4 pans...

So I ordered my pans and it asked if I wanteed to recieve a second pan for the price of shipping. I said yes and agreed to pay the 7.99 extra. I open the box and received 4 pans. I was suprised but happy about it. But now I have figure out what I'm going to do with 4 pans...

They're 2 part pans, so you received 8 pieces all together??
Rae


Is this the same Bake Pops pan as seen here on Amazon:
http://www.amazon.com/dp/B005V1UTG8/?tag=cakecentral-20

Yes I recieved 8 parts all together. So there are 4 complete sets of pans!
That's great! You'll be able to knock out 100 in no time then.
Rae

Is this the same Bake Pops pan as seen here on Amazon:
http://www.amazon.com/dp/B005V1UTG8/?tag=cakecentral-20
Yes it's the same pans but it's a different company that sells them.
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