I am VERY new to the cake business. I have actually only sold one cake, but I'm getting inquiries about more. I was thinking of having a form that either I or the customer fills out with things I might need to know. Does anyone use anything like that? Or do you have any suggestions on what you ask when someone wants a cake. Thanks in advance!
I too am in the same situation as you...
domesticakes - a form is a great idea.
My question to you both is what details do you want to know when making a cake for a client.
I have a form on my website in which clients can fill out all the necessary info. It really helps with getting the info I need. You can use it for ideas. Hope I was able to help.
Thanks for the info. You have a beautiful site. I am new to the baking business. Thanks.
Make sure you ask them what their budget is!!
I find that just corresponding one on one, whether by email or over the phone or in person does the best for finding out what a person wants in a custom cake.
How many servings is the first thing to ask, as well as sometimes what is their budget...and then if they have any ideas or themes. Most people have a picture or theme in mind...if they don't, you start asking them what their decorating theme is, colors, etc...they can then lead you to a design.
I don't think a form would really cover all the little details that each different cake needs....
I agree with Kitagrl,
I like to have a conversation with my clients about their cakes. I can get all the information I need from them while talking to them. They really have no idea that I'm getting the information I need, they just think we're talking. It helps build a relationship with them, which makes them more likely to buy from you. (Learned all this from selling cars LOL) A form to fill out makes people feel like they're in a doctors office in my opinion. If having a form helps you, then I would suggest filling it out yourself as you ask them the questions.