Do any of you travel to meet customers for tastings? We had someone request we meet them 30 minutes away. I personally think they should come to us or we should charge a fee for traveling that distance. Any advice on this would be helpful. We just started our business and are not sure what to tell this person. So far everyone has come to the bakery for tastings. Thanks in advance!
I come to them mostly, but I'm home-based. Anyone outside of my town (basically anyone outside a 5 mile radius) I charge $1.00/mile one way to them!
charge them if they don't want to come to you. I actually prefer going to the client because I don't have to figure out if they're going to show up or if they'll be on time! lol
Do you have a store front? If so, then I would say no, they need to come to you. I actually prefer to travel, because I have an in-home bakery and I feel like my kids are a distraction if people come to my house. But if you have a store front, there is no need for you to travel!
We do have a store front.
You know, in this day and age, a 30-minute drive is no big deal, so there's no reason they can't come to you.
Is their dress shop loading up all the dresses and meeting them somewhere, too?
We do both. I used to exclusivly be the one to travel, however, now that we have a store front, we give customers the option. Those that don't drive, and actually, even those that do appreciate the extra added service. A planner once told me to never take away that offer, customers like me because I'm willing to "go the distance" for them.. lol..
I meet at a coffee shop (I work from home). I don't meet people at custom places though...I don't see the need. If I am consulting with a business, I go to that business, ya know? Unless its those "we come to your house" carpet guys or something...
Plus in this day in age, I don't feel comfortable going alone to a stranger's house...and if a public place, they are the ones who want the business, so they can just as easily drive to your coffee shop as you can drive to theirs...