I find that putting them in the freezer prior to cutting did not help me. You have to roll out your fondant really thin. (thin enough for you to see the circles on your mat thru the fondant) After I roll it out I wait 10-15minues before cutting and it cuts nice and clean. I use Wiltons fondant and I think it works the best. i have also used satin ice, but I have to leav it out longer before cutting. Hope this helps 
I made these cuts on the frosting sheets that came in the bundle, I figured I would use them for pratice because they taste TERRIBLE! and I wil not use them for anything to be eaten.
I set the pressure on High and the speed on medium . Made sure they were glued to the mat well with the shortening... Too much and it will slide , Too little and it wont stick.... It will stick firmly , you cant push it around on the may when stuck securely. If it isnt stuck securely it will pull, wrinkle, tear. etc.
Cut perfect first try!
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