Anyone Order From "old River Road" Directly?

Baking By cookiemookie Updated 28 Sep 2007 , 2:36pm by fiddlesticks

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cookiemookie Posted 4 Dec 2006 , 3:58pm
post #1 of 10

I made a pretty big order for cutters and received them the day after Thanksgiving. My order was messed up a bit. I got one I did not order and two I did not receive. We have been calling and I emailed to let them know the problem and nothing, can't seem to get a hold of anyone.
I'm very happy with my cutters but I'm wondering what's going on?

I sure hope they don't take December off and not tell their customers. I'm hoping for my cutters before Christmas.

Anyone know?

9 replies
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Sugar_Plum_Fairy Posted 10 Sep 2007 , 9:15pm
post #2 of 10

What was the outcome? (Sorry if you posted it already, but if you did I missed it!)

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Honeydukes Posted 11 Sep 2007 , 6:01am
post #3 of 10

I'd like the contact information if you'd share. There is a shop in my area that carries a few of their cutters but they don't get seasonal ones early enough for me. That is of course, if you have resolved your problems. I'd be a bit wary otherwise.

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Newatdecorating Posted 11 Sep 2007 , 1:21pm
post #4 of 10

I did a search and found this on www.oldriverroad.com:

"Welcome, this site is very temporary.

Old River Road copper cookie cutters will soon be available through the net, but in the meantime please give us a call at 530-342-1517. We will be more than happy to answer any questions or send you a brochure of our fabulous cutters."

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Honeydukes Posted 12 Sep 2007 , 9:37am
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Quote:
Originally Posted by Newatdecorating

I did a search and found this on www.oldriverroad.com:

"Welcome, this site is very temporary.

Old River Road copper cookie cutters will soon be available through the net, but in the meantime please give us a call at 530-342-1517. We will be more than happy to answer any questions or send you a brochure of our fabulous cutters."




Thanks so much. I only found companies that carry them that ORR. I will give em a call and get a catalog. Hopefully, cookiemookie got her order straightened out.

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cookiemookie Posted 12 Sep 2007 , 2:44pm
post #6 of 10

I was surprised to see this!

Yes, I did get it squared away but it took a long time. I didn't get the Christmas cutters in time for the Holidays but that was okay. I think they are extremely busy and don't deal much with small consumers.

I believe I called and they sent their catalog, which is actually more a brochure.

I really love their cutters, they are unique, well made and affordable! I was happy to see the last time I was at Downtown Dough, that they are now carrying them. I talked with the owner and she said she was getting more. I guess they saw them at a cookie cutter convention and were impressed. I am going there this weekend and I hope to purchase the other ones I wanted to get. I think this will be a better way. I haven't checked their website to see if they are available online, but they do have them in store. They also have a great selection of ASM cutters. I love those also.
I love "Downtown Dough"!

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cookiemookie Posted 12 Sep 2007 , 9:01pm
post #7 of 10

Bump!

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fiddlesticks Posted 28 Sep 2007 , 12:24am
post #8 of 10

HEY And thanks to cookiemookie for letting me know about the ASM cutters Love them ! Also loved DownTown Dough ! And cookiemookie we have got to stop meeting like that !!! LOL!!! What a joy to just happen to run into you & your hubby! And in what better place ! Happy baking everyone !!!

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Honeydukes Posted 28 Sep 2007 , 11:27am
post #9 of 10
Quote:
Originally Posted by fiddlesticks

HEY And thanks to cookiemookie for letting me know about the ASM cutters Love them ! Also loved DownTown Dough ! And cookiemookie we have got to stop meeting like that !!! LOL!!! What a joy to just happen to run into you & your hubby! And in what better place ! Happy baking everyone !!!




What are ASM cutters? Complete blank.

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fiddlesticks Posted 28 Sep 2007 , 2:36pm
post #10 of 10

Honeydukes, ASM are a brand of cookie cutters! Cookiemookie told me about them. They had some different shapes. I got woodstock the famous doughboy !! they were out of snoopy ( going to ship mine when they come in ) They seem to run cheaper then the copper ones (they are not copper ) But more stable then the cheap ones ! Cookiemookie can tell you more then me. thats my first time buying them !! they were at downtowndough! Dont know if they show up on line or not ! I order from them ,here & there anyway. Hope this helps ???

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