Bought Cake Carosal From Kopycake, Not What I Expected
Decorating By ChristineJ Updated 15 Jul 2007 , 3:24pm by loree001
Hello I bought a cake carosal from kopycake and they are not cheap, and I wanted to be free hand when I do the sides of cake with the bench scraper. Well it doesn't have enough power, as it stoppes. I called them and he suggested I put a washer like from a shower down in the bottom to get better traction! Anyone hear of this or have any suggestions on it. By the way it is the electric one. As for decorating with shells etc. it is fine, but I could turn it myself for the 175.00 that I spent on that..thanks to all. 
Hello I bought a cake carosal from kopycake and they are not cheap, and I wanted to be free hand when I do the sides of cake with the bench scraper. Well it doesn't have enough power, as it stoppes. I called them and he suggested I put a washer like from a shower down in the bottom to get better traction! Anyone hear of this or have any suggestions on it. By the way it is the electric one. As for decorating with shells etc. it is fine, but I could turn it myself for the 175.00 that I spent on that..thanks to all.
Holy crap, $175 and it stops when you try to get the final pass on the side of the cake?
Oh, I would be SO shipping that back to them.
I'm sorry you spent so much and it doesn't do what you wanted!
~ Sherri
I called them and he suggested I put a washer like from a shower down in the bottom to get better traction!
They've admitted there's a problem as they're dishing out suggestions on how to rectify it.
I would say that the item in question falls somewhat short of expectations - appears to have inherent design flaw and does not perform as required.
I would return and demand refund of all costs inc cost of shipping back to them.
I am not au fait with this equipment but I would not fiddle with it or do anything to it without first getting it in writing from them that it was okay to do this and you could still return it if it did not provide an acceptable solution. But having paid $175 I don't think I'd even entertain the idea.
I didn't fool it with, I just returned it to the store of where I got it. Does anyone know of a good one that will perform without it stopping? Thanks to all
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