i donated a certificate for a free 1/2 sheet cake as a door prize. the lady who won it called this week, and wanted the cake for today. I tried to deliver it at the time she requested and no one was home! i waited for 30 min and tried to call a few times, but no luck so i brought it home. i will hang on to it for a few days, but if she never calls, then i guess im stuck with it. question is..if she calls and requested her free cake later, do i give it to her since she didnt get this one, or do i charge her for another one since i made the cake and she wasnt there to receive it?
I would say that if she doesn't pick up the cake by tomorrow, you have met your obligation. She ordered the cake and told you when and where to deliver. The fact that she wasn't there to recieve the cake is not your fault. I would not make her another cake. I also would not redeliver the cake you made. If she wants it, make her come and get it.
Cindy
I agree- that's pretty rude of her. Maybe there was a miscommunication? Either way, if she has any manners, she will call you and apologize profusely for having you go to that trouble only for her not to be there. If she doesn't call you, she missed her chance! No more free cake-- and no more delivering!
Did you agree at a time to meet her? I'd try to call again this afternoon.
Everyone is very quick to jump on the negative side, but until you actually talk to her you do not know if she was being rude, forgot or if something else came up, say like an emergancy.
If you don't hear from her or get to talk to her today, do you happen to have room to freeze the cake? If so you can freeze it until you do get ahold of her.
i dont have room to freeze, but i can keep it in the fridge for a few days. the only reason im hesitant to just tell her too bad you missed out is becuase i donated the cake in hopes that whoever won it would like it and order more from me in the future. if she doesnt call before i have to throw it out *i.e. eat it 
* and calls later, maybe ill do it for her for half off or something.
I would charge her! Or at least let her know it won't be free I personally would have left it by their door this is obviously someone you wouldn't want to have business with anyways some people are very inconsiderate of everyone else's time they think only their time is valuable. Something that THEY thought was important came up and didn't care that you took the time to make a cake for them and since it was a prize it didn't cost them trust me if they would have paid for it they would've been home for sure.
Have you left a message on her phone and/or dropped a message through her door? If yo've done that and you don't hear from her then she's lost out, which is a shame for you and her.
Do you have her phone number?? I would call her, maybe you wrote down the incorrect address. Or like someone else said maybe a family emergency. I would stick it in the fridge, and hopefully you hear from her today. There is probably a good explanation.
i have called a total of 5 times today..using the number i wrote down, and also the number on the caller ID, they are the same. if it was an emergency of some type, ill gladly make her another one at a later date.
At this point, it is best to try to reach her, tell her that the cake is finished and waiting for pickup. I wouldn't get nasty....it's true that things come up in life, people can be forgetful, and we are all human. That being said, do remember that she has now used up her gift certificate, whether she takes the cake or not. You do not owe her another free cake. I also at this point would not deliver to her again...make her come and get the cake. Gas is too expensive to be delivering free cakes!!
**update**
i called the lady again today and she said she went out of town yesterday, and asked if she could have the cake today, i said sure. i asked her to come get it, but she said she had to go to work, and asked if i would meet someone halfway to pick it up. being the nice lady i am, i said okay. so, i guess it turned out okay. however, im guessing, she is not the kind of person who will call me for another cake...so mastermind plan to drum up new business probably failed!
I was going to say every situation is different, and I agree that we shouldn't jump to negative conclusions. But, after reading the posts and your final entry, it never ceases to amaze me how irresponsible people are! I've grown a very STRONG backbone over the last year and am no longer "the nice guy" when it comes to situations like these. Emergencies are one issue, but this is just ridiculous! I have a business to run and take my time very serious...I would have told her she has to come and get it if she watned it, as I made my delivery attempt when she stated she needed it. But, to your credit, it does take a few instances such as these (and much of your hard-working time wasted) to no longer be taken advantage of! Kudos to a good ending of no wasted cake!
Cammie
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