Something Unbelievable Happened At Hobby Lobby...(Longish)
Decorating By SweetBellina Updated 15 Aug 2006 , 9:59pm by Lisa
ok, i finally went to hobby lobby for their 50% discount...here is what i got:
set of 4, 3 inch deep round pan - $40.00 (more or less)
set of 6 cookie cutters
flower pan
embosser set
large coupler
silicone liner
by the way, my daughter got 2 packs of gummy bear...
so, she punched all my items and told me, $11.99!!!!
i said, $11.99?!!!! she winked at me at said, yes..
i was like, wow...is this really happening? now, i am planning to bake
a cake for her..i think the reason she did that is because she sees me about 3x a week there..she always gives my daughter candies and gummy bear..it's like i got 75% discount instead of %50...
WOW!!!! That is amazing! I want to come to your Hobby Lobby!! 
WOW! guess it pays off to be a regular at a craft store...ive concidered working part time at one!
Please take me to Hobby Lobby with you!! come over, stay with me.. 
...my hobby lobby is about 1/2 mile away from me...oh, and another thing..i gave her the coupon, and she probably thought i could not get another one online, so she gave me back the coupon and said i could use it again... 
Please understand that my response is no reflection on you as the customer--you paid the bill you were given-- but I feel that this is important to say:
I hope that she's the owner of this Hobby Lobby because that's the only person who would have the right/authority to "give merchandise away". If she's not the owner, it's scary to think about how much merchandise she may be giving out for free to customers who pass through her checkout on a weekly basis. Sometimes disgruntled employees will do this kind of thing to get back at their employers.....Consider, too, that now if you want to make a return, your receipt will not reflect your true purchases. This is how many small profit-margin businesses wind up disappearing from our landscape.
We have a deep discount store around here (Cleveland, OH) called Marc's and they, like Hobby Lobby, don't have scannable price tags. Nearly every week there's a report in the local newspaper about check-out clerks being fired and/or arrested for "under-ringing" for their friends--things like $100 in merchandise rung up for $10.
When my oldest son bragged about "hooking up" his friends with free pizza from the shop where he worked, he got quite a lecture about the definition of stealing! Ironically his employer was also someone he considered to be a good friend. I told him that it is ONLY at the discretion of the owner to give anything away.
I would suggest going through a different check-out line the next time.
Rae
i appreciate your statement blakescakes...well, yeah, i understand what you are saying...but i also did some favors for them in the past, like refusing their offer to give me 40% discount even when i forgot to print the coupon online...and i spent more than a thousand bucks in their store...the reason why i offered to do a cake for her was to return what should have been paid..i did to say no to her coz i did not want to embarrass her...i knew posting this would produce mixed reactions, but this is not the first thread to do that so every kind of reaction is fine, i would not mind it... 
I'm sorry, but the behavior of this check-out clerk is detrimental to the people who own this store--the people who take ALL of the responsibility and liability for their customers AND employees. She may need to be embarrassed because when she gets caught, she will get fired-- or arrested! This could amount to grand theft if she's doing it for a lot of people-- I'm sure you're not the only person she graces with her unwarranted generosity!
Suppose you'd been the sister/mother/neighbor/friend of the owner and decided to report her for under-ringing, rather than to reinforce her inappropriate behavior and offer to make her a cake?????
A cake to her in no way compensates the store for what's not in the register! That's paying back the wrong person! Instead, how about figuring out what the bill should have been and send the owner/manager an anonymous money order? Include a note that says you're sure the under-ringing was "accidental"--they may then audit their registers and stop this.
She's costing us all more money in the long run because the store will just raise all of their prices to combat this type of employee theft--or they'll just throw up their hands and go out of business when it gets too bad.
Rae
let me straighten this out ok..let us end this discussion now...i will send a money order tomorrow..i hope it makes everyone happy..coz to be honest with you, i do not mind giving back the money, AND giving her a cake too...
BlakesCakes,
As a small business owner I have to agree with you and in all honesty...I would probably have insisted on the clerk correcting her "mistake".
It's true, stores calibrate their prices to offset "shrinkage" but in the long run...we, the consumer will eventually end up paying.
if you do your best to behave ethically with people, people tend to behave ethically with you.
( I know how hard it is in some cases..lol and I do have my 'lapses' of judgement from time to time..! )
As a small business owner, no one has the right nor the authority to "change" my prices! I would so consider that stealing, no only from my employee but also from my customer. I wouldn't encourage this type of customer to be my clientle.
Just my 2 cents, but then again...maybe the clerk saw a great need and did a good deed. We cannot judge as we're not in your shoes nor the clerks shoes.
I know when my daughter was a baby, about 30 years ago...as a single, very poor mother..I'd sometimes find extra things in my grocery bags from kindly sales clerks or the butcher. Or, they would give my daughter treats...that I could not afford to buy for her. These small kindness made a big difference to me at that time.
I'm sorry, but the behavior of this check-out clerk is detrimental to the people who own this store--the people who take ALL of the responsibility and liability for their customers AND employees. She may need to be embarrassed because when she gets caught, she will get fired-- or arrested! This could amount to grand theft if she's doing it for a lot of people-- I'm sure you're not the only person she graces with her unwarranted generosity!
Suppose you'd been the sister/mother/neighbor/friend of the owner and decided to report her for under-ringing, rather than to reinforce her inappropriate behavior and offer to make her a cake?????
A cake to her in no way compensates the store for what's not in the register! That's paying back the wrong person! Instead, how about figuring out what the bill should have been and send the owner/manager an anonymous money order? Include a note that says you're sure the under-ringing was "accidental"--they may then audit their registers and stop this.
She's costing us all more money in the long run because the store will just raise all of their prices to combat this type of employee theft--or they'll just throw up their hands and go out of business when it gets too bad.
Rae
Sorry BlakesCakes, but I think you are totally over reacting on this. As the customer it is her responsability to pay what she is told to pay. It is the clerks responsability to make the store owner whole. If the elecdtric company mis-bills you by about $30.00 in your favor, are you going to complain? I don't think so! What about if the gas pumps malfunction and charges you 2.29 per gallon instead of 3.29 per gallon? It isn't her fault that the clerk decided to give her a deeper discount.
I like to think that I am one of the most up front people I know, but if the store clerk screws up, then it's on them. Besides, if the store knowingly charged her too much for something and she didn't catch it, do you think they would send her an annonymous money order? Doubt it!
( I know how hard it is in some cases..lol and I do have my 'lapses' of judgement from time to time..! )
As a small business owner, no one has the right nor the authority to "change" my prices! I would so consider that stealing, no only from my employee but also from my customer. I wouldn't encourage this type of customer to be my clientle.
Just my 2 cents, but then again...maybe the clerk saw a great need and did a good deed. We cannot judge as we're not in your shoes nor the clerks shoes.
I know when my daughter was a baby, about 30 years ago...as a single, very poor mother..I'd sometimes find extra things in my grocery bags from kindly sales clerks or the butcher. Or, they would give my daughter treats...that I could not afford to buy for her. These small kindness made a big difference to me at that time.
i remember something when u explained that maybe the clerk saw a great need and did a good deed...i was telling her that i spent a lot on supplies already and that i would be in trouble with my husband again...and yes, it is hard to be righteous all the time...maybe for some it is easy but not for all..again, for some it may be easy to embarrass people (even if they deserve it), but no for me..if am a bad person because of that, then i am a bad person..but can i really be bad if i am making a big difference in others lives?i am taking care of someone who can die anytime...bad persons cannot do what i am doing wholeheartedly..
thanks debsuewoo...i am not saying i am right, but i did not force her to do it for me...i would feel worse if i did not say anything when she told me 11.99...but i reacted that it could not be..i am so sorry guys for being the author of this thread and causing this conflict..i am going to send pm to jackie and heath for them to lock this thread..
[quote="marj
i remember something when u explained that maybe the clerk saw a great need and did a good deed...i was telling her that i spent a lot on supplies already and that i would be in trouble with my husband again...and yes, it is hard to be righteous all the time...maybe for some it is easy but not for all..again, for some it may be easy to embarrass people (even if they deserve it), but no for me..if am a bad person because of that, then i am a bad person..but can i really be bad if i am making a big difference in others lives?i am taking care of someone who can die anytime...bad persons cannot do what i am doing wholeheartedly..[/quote]
oh no, sweetie...don't say that...no one is inherently bad. How could anyone..especially in here be? We are the "sweetest" people we know!! lol
Don't take the comments to heart, BlakesCake did state that her comment was no reflection on you. and I just gave my opinion as a small business owner.
But I was also able to place myself in your shoes. We all know what we do and the reasons we do them.
The most important thing to remember is HARM NO ONE.
Hogs n Quiches!!!
tnx risquebusiness! i almost cried a while ago..this is what i was trying to avoid eversince, to post a controversial topic..
OK....I can be silent no longer......I don't think the comment about a wrong electric bill/wrong gas price is accurate for everyone.....I have in fact told a checker, hey, you rang that up wrong or called a company and said, "why was I charged this price"...it's not on sale, whatever. If you KNOW that they did something wrong, then it should be your obligation to correct them.
marj....i know you are not trying to start a controversial topic, and i don't think anyone thinks less of you (myself included), but I personally do feel that you should correct this.....either return the items and repurchase or bring it back to the same cashier and tell her you just can't take all of that merchandise for so little....
If that clerk does it often she will be caught and fired. I know she may have made a "mistake" and you may have overlooked it. But I wouldn't make a cake for her. It would kill my conscience. Its like you are thanking her for that.
Marj...I dont think anyone believes that you are a bad person.....I think probably all of us at one time or another got a break on something whether intentionally or unintentionally and did nothing to correct it. For example, a couple of years ago I bought $30 worth of stuff from Wal-mart and paid using my debit card...after a couple of months of balancing my check book I noticed that the charge never hit my bank acct even though i had the receipt to show it going through...I thought about calling them, but please at a company as big as Wal-mart...where do you start? So I am probably a "bad" person too, for not even trying, I just carried it as an outstanding item for like a year and then added it back in when it never happened.
I do agree that we all should think about the other side of every situation, we like to assume that people who own businesses are making it rich off us consumers, but we have no idea if that is true or not. That said Marj....there are probably very few folks out there who havent had something like that happen in one way or another.
Maybe next time those who feel so strongly about it could say it a little more sweetly or send a pm. That way we can all remain one big happy family!
marj you should not feel bad about this. it is not your fault and i dont think you did anything wrong. she told you what to pay and you did. you did not arrange with her before to do this and you did not tell her to do it. maybe she used it as her employee discount, no one here knows if she did that. maybe she put it on as a family discount. do not feel bad and do not send any money. you will be getting her in trouble and all she was was nice to you. i'm sure it would have been hard to say something right there without making a scene or getting her in trouble if anyone overheard and misunderstood what was going on. you are being a good person and sometimes being a good person pays off and you get something good being done to you so this is kind of your payback. i would not feel guilty if i was in your shoes. be happy with your new toys.
that is what i am feeling sweetpeeps...everytime i read a thread when everyone has a different "strong" opinion about something, i feel a little disappointed that a few people would not get along..in fact, u read that thread about sugarcraft.com? i sent heath a pm to asked him to lock it..
that is what i thought too debbie, maybe she will use her discount on it..and yes, it was hard to say something...she is really a nice person..
Marj- I think you should do whatever YOU believe you should do. And don't feel bad about your decision!
I don't think anyone's trying to be judgemental, just expressing their opinions.
Last week I was at the Dollar Tree and bought a bunch of stuff. When I got the kids and the stuff all loaded in the car I found something I had not paid for. I just didn't want to unload the kids and herd them back into the store to pay for it. So today on my way home from work I stopped to buy a few things. When I checked out I told the girl to charge me an extra buck for the item missed last week. I think she thought I was crazy. It just felt like the right thing to do to ME. But I don't think it would've made me a bad person not to mention it!
i understand what u are telling me sissy...i remember one time we were in the disney store...i did not notice my 1 1/2 y/o daughter has a celfon toy with her...we were already in the car and i asked my husband to return it..maybe this one just caught me by surprise..i was thinking of putting a few hours of work to pay for the items i bought then there she was, offering an additional discount..
thanks guys for understanding me..for those who thought otherwise, i do not feel any resentment towards you..sorry for whatever was said..now, i have to take a nap coz i worked from 10pm-8am this morning and i haven't slept yet and i will be working again tonight.. 
...no hard feeling everyone! 
marj i'm really sorry this is happening to you, you seem like such a nice person and you really dont deserve people making you feel bad. just remember you did nothing wrong.
i do think that people should try to say things nicer and think about how they will be making the person feel.
these things happen all the time, you walk out with something accidentally then you notice it when you get home do you go back and pay for it? the cashier missed something in your cart do you go back and pay for that? no one can say yes honestly unless it happened and that is what they did. its happened to me and i definately did not go back and pay for it. i've also left stores where i paid for something and i dont see it when i get home and there have been times when the cashier rung up something 2 times by accident but i did not go back to the store for that either. we do not do these things intentionally (some anyway) and we should not feel like a bad person or made out to be a bad person.
i second the motion! bye for now guys...i really need to sleep...those who sent me a private message, i replied already but they are still in my outbox so, i know u have not received it yet..bye! mwah!
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