hi everyone,
i have a bride that wants me to make her wedding cake in august but she put her deposit down in feb. 16 this year and i gave her a price with a contract signing and now she is ready to sign with me but i forgot to add the price of the plates and pillars and i'm giving her free delivery also i had to go online and find a cake for her because she couldn't find a cake she wanted and i'm already tried. so would it be bad business to add the 35.00 price to her cake also the price i gave her was base on the picture she show me so i already had to change the cake price what do you think i should do because the cake price has already change and now to add the charges i didn't originally put in the first time. she's coming next week for the finally signing contract. please help asap.
thanks a million
I would be honest with her and tell her that you made a mistake in not adding those things to the cost of her cake. If she doesn't want to pay for them, then she won't have thim for the cake. We are professionals, however we are still human and make mistakes. At least this is on pillars and not on the cake itself.
JMO 
I would tell her that the previous cake didn't need these certain things and now that she's changed the cake these things are needed That way it doesn't look like it's your fault totally lol.
Also if she isn't even settled on a cake yet... why is she paying? If she decides on a cake AFTER she's paid.... you could end up losing money....
I like OhMyGoodies suggestion. It sort of takes away any blame that she may feel you're entitled to and shows that you've been looking at her cake design closely. Make sure to stress to her that you don't want this cake to collapse and would fee using these plates would prevent that from happening.
I know you said they're disposable, but I assume we're talking plastic cake plates, not just cardboard, right? Even though they're labeled disposable they wash up just fine for reuse, so a deposit is feasible.
Of course if you don't think you would ever have occasion to use them again, naturally you would want to pass the cost on to the user. In that case, I would go with the suggestions to just be honest with her and let her know that you priced the cake, but not all the supplies.
you said you forgot to add the price of the pillars? now that she's ready to sign and you've told her another price, i don't think you should raise it. asking for a deposit, and then returning it when she gives you the plates and pillars is fine. but you did make the mistake, and she's expecting a certain price now. i would honor that.
Im with beccakelly .. maybe if she does a completely different check for the deposit that you don't cash unless she doesn't return the pillars back to you .. but I would not add it on to the cost of the cake that doesn't seem fair if it was your mistake ..
just to recap on something we have not yet sign a contract and i had to find the cake for her so we can get the whole thing settle. and on top of that i'm giving her 30.00 discount and only charging her 125.00 for cascading roses with roses on top going around the cake when other bakers are 200.00 and up. so i feel since there was no contract signing i'm not cheating her at least that's how i feel. but thanks a lot for everyone opinion.
thanks
But you're changing your price quote based not on a change in her requirements but rather based on your error. It sounds like you missed something in your quote, and now you're regretting not just the mistake but the balance of the quote itself. "Sorry, I've changed my mind" isn't appropriate here.
Stick to the original price. A deposit is fine for the reusable construction elements is okay.
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