i just got mine and have only used it on unfrozen cakes. The gal did tell me that you can cut when frozen. The blades are strong enough to handle it. This thing is awesome and has already saved me so much heartache.
So, for those who have them, do you have the one blade or two blade Agbay? I'm wondering which one is better.
I want one, too! My Wilton is crap!! Where can you order an Agbay??? I'm going to break down and order one as my Wilton cuts worse than if I tried to do it with a knife!!
i got the 2 blade one. It is great because i can level and torte at the same time. For example I can torte the cake to 2 layers plus level off the top if needed.
I want one, too! My Wilton is crap!! Where can you order an Agbay??? I'm going to break down and order one as my Wilton cuts worse than if I tried to do it with a knife!!
Question for those with the two blade version -- Can you use only one blade if you need to? Or are both blades always on the mechanism?
you can use each blade seperately. They are on the same "arm" for lack of a better word, but they have seperate adjustment knobs. The 2nd blade (top) has adjustment knobs on the back.
Oh now I really, really, really want one!!!
go to www.agbay.com you can either fax the form or call her.
Oh my God. I just checked messages on my answering machine and Maureen from agbay said she read my question on CC and thought she should answer it. ( she guessed it was me asking)She left me a long message in re: to NOT cutting frozen cakes with the leveler.
I was already impressed with the great service I got and even more so now. She's a really nice lady.
I want an Agbay really bad but at $150 plus shipping I'll have to save my tip money for that!
dolfin - maybe Maureen could travel to sugarcraft and teac sutomer service!! 
Agbay is the name of the leveler that Maureen sells.
Maureen offered such great customer service when I ordered mine. She talked with my hubby (he's the mechanical one in the family) and answered all his questions and just overall a pleasant experience with her. Besides all that her product lives up everything she offers about it. 
My first order/experience with Sugarcraft has been great! I ordered earlier this week. They called to let me know that one of the flavorings I ordered was out of stock and asked if I wanted them to "hold" the order or proceed without it. I just checked on my package and it is VERY close to me now. So, less than a week and customer service was very friendly!
The large cutter on their site is the one I use daily and it is priced at $55.25 (which is a great deal). The blade is sturdy and I have cut MANY a frozen cakes with it! Just an alternative for those of us who either can't afford/refuse to spend over $150 on a leveler. FYI: www.sugarcraft.org Go to the catalog. On the search bar type in "cake leveler". Click on the first hyperlink that comes up. Go to the bottom of the page and just above the turntables you will see them! HTH
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