Bride Won't Answer The Phone Or Return My Calls!

Decorating By bakingupastorm Updated 16 Mar 2007 , 5:39pm by imartsy

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RisqueBusiness Posted 1 Mar 2007 , 4:17pm
post #31 of 63

I don't know....I'm of a mind that if people don't call back...they don't want the cake..period.

I don't go chasing down ANY client.

sorry about that attitude, but my time is just as important and I could be making someone elses cake for money.

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2sdae Posted 1 Mar 2007 , 4:17pm
post #32 of 63

I am on the edge of my seat to see how this one turns out! Make sure you post pics so we can see the infamous "missing in action Bride, cake!" icon_lol.gificon_lol.gif

I hope you just wow their pants off!!!! thumbs_up.gif

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Lazy_Susan Posted 1 Mar 2007 , 4:30pm
post #33 of 63

Some clients (especially our friends) know that we are the creative ones. Maybe she just really doesn't know what kind of wedding cake she wants. For instance, the Calla Lily Cake that is in my photos was made for a friend of mine as a gift and all she told me was "Do whatever you want. I don't even want to have to think about it". When it was done she loved it! I think that if your friend has been sick that maybe she trusts you so much that she knows you will make her a beautiful cake. Now I do admit that it was rude not to call you back but that's a different story. Just do your very best by putting your whole heart in to the cake and I know she'll love it!!!

Lazy_Susan

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rlsaxe Posted 1 Mar 2007 , 4:40pm
post #34 of 63

I agree with Risque Business. There's no need to go chasing a client down. THey return your calls, they get a cake. They don't, they get nada.

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Lazy_Susan Posted 1 Mar 2007 , 4:48pm
post #35 of 63
Quote:
Originally Posted by rlsaxe

I agree with Risque Business. There's no need to go chasing a client down. THey return your calls, they get a cake. They don't, they get nada.




I think under any other circumstance I would agree completely. However, this is her friend. Granted a true friend would call you back but none the less she is still a friend. I don't think it would be worth risking a relationship. Everyone knows how crazy Brides get over "their" day. It is a very special day that her friend is going to remember for the rest of her life. I wouldn't want my friend remembering her special day as the day I ruined her wedding by not providing the wedding cake that I told her I would make. Trust me... I think the bride is totally in the wrong by not getting in touch with her but that's just how some Brides get before their big day. I don't think science has discovered a cure for it yet but I heard they're working on it. I heard it's called "Anti-Bridezilla Vaccine" LOL

Just my opinion,
Lazy_Susan

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RisqueBusiness Posted 1 Mar 2007 , 5:15pm
post #36 of 63

well, then..what are the members of her bridal party doing? that's what they are there for, to take care of things like this ....

???friend or no friend...no call no cake.

Never assume...!!

and the girl has to understand that she is an adult and needs to take care of things that need to be taken care of....

things like "cake" don't "MAGICALLY APPEAR!" what if she was the same way with her dress, church ...groom!?? lol

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superstar Posted 1 Mar 2007 , 9:23pm
post #37 of 63

Waiting breathlessly for the next chapter.....

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2sdae Posted 1 Mar 2007 , 10:34pm
post #38 of 63

It's like a cake opra instead of soap opera.

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rosiecakes Posted 1 Mar 2007 , 10:39pm
post #39 of 63

yes but we are all PERSONALLY (though vicariously) involved now, we HAVE to see it through, how will this end?

Anxiously waiting in MS with baited breath...

Rose

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jendalain Posted 4 Mar 2007 , 1:18am
post #40 of 63

Oh...really looking forward to the photos and update from the wedding!

I've been away from my computer for several days. I've been wondering how the cake was going and if you were still making it. I've finally caught up and can't wait to be caught up!

icon_smile.gif

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IHATEFONDANT Posted 4 Mar 2007 , 1:25am
post #41 of 63
Quote:
Originally Posted by RisqueBusiness

I don't know....I'm of a mind that if people don't call back...they don't want the cake..period.

I don't go chasing down ANY client.

sorry about that attitude, but my time is just as important and I could be making someone elses cake for money.




I'm with you!!!

Good grief..what ever happened to common courtesy? Friend or no friend..no phone call or follow up..no cake. Period.

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biviana Posted 4 Mar 2007 , 1:26am
post #42 of 63

I am also looking forward to see the photos and update from the wedding! Hope everythoing turns ok!

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bakingupastorm Posted 5 Mar 2007 , 5:24pm
post #43 of 63

Okay everyone the update is finally here!!
Sorry I haven't kept in touch with you guys over the weekend but I was so involved with this cake that I just didn't have the time and Sunday was spent resting as much as possible.

As you all know I took off Friday so I could work on this cake and I must have gotten six phone calls from the bride making sure that everything was still a go! Nothing like waiting til the last minute, huh? Little did she know that all of the decisions that weren't made by her, were made by me and I was designing something that would generate as many compliments as possible.
It's nothing personal, just a business decision. thumbs_up.gif
So the final product was a round three tierd cake 14, 10 and 6. I used the diamond impression mat and put a little edible pearl where each line crossed and a shell border. I used star gazer lillies, yellow roses and pink daisies on the cake. For the groom's cake I used the square 12 and 8 inch pans, about 100 chocolate covered strawberries and chocolate ganache dripping down the sides of the cake. I have to admit I was pretty proud of my creation considering it was only the third wedding cake I have ever done.
You'll all have to be a little patient with pictures, I don't have a digital camera so it will take me a little while to get pictures up, but I WILL put them up. I'm too proud not to show them off!! icon_biggrin.gif

I arrived at the church with the cakes at 12:00pm (and I was the only one who showed up with cakes, LOL) and began setting up and was done setting up by 2:00pm, a good hour before the wedding started, and since I was a guest, I still had to get dressed. I went to the bride's dressing room and asked if she could come give me her approval. She cried when she saw it. My work here is done. thumbs_up.gif

So, happy with my work, I went off to find a room to change clothes in. Now, remember the lady that I mentioned in an earlier post that took the bull by the horns and ordered flowers? Well, she was there decorating and things looked beautiful. She had huge arrangements everywhere. When I was in the reception hall setting up the cakes she was in there as well dressing tables and things of that nature (she also kept setting things on the cake tables, to get them out of her way where I was working, this was starting to tick me off tapedshut.gif ). Eventually she left to get dressed herself and I had the room all to myself, with the exception of some little ankle biters that wanted to be right under my feet to watch me work. Where are your parents you little brats? Why are all these children underneath me!? Go away!! Normally I am good with kids but...anyways back to my story.
Well, while I was away changing my clothes flower lady had come back to the church and must have been doing last minute things. After I was dressed I went to check on my cakes again because there were a couple of children floating around unsupervised and I wanted to make sure there weren't any boogers on my cakes, or parts of the border missing. icon_confused.gif You know what I mean, right CCer's?
When I saw the cake I was in shock, the flower lady took it upon herself to add more flowers to the cake!! icon_mad.gificon_surprised.gificon_eek.gif This was after I got the bride's approval on it. Couldn't she just stick with the flowers, why did she have to stick her controlling nose into the cakes. Did she have to have her "fingerprints" on everything? I'm still quite annoyed about it. That cake was none of her d@*n business! I'm the cake designer here! UGGGGGGHHH, THE NERVE OF SOME PEOPLE ASTOUNDS ME!! icon_evil.gif Evil people!

All in all, I got lots of compliments and gave my phone number to a couple of people. I was smart about it too, when people asked me how much I charged for these cakes, without missing a beat I replied, "$3.50 per slice" icon_biggrin.gif even though it was a favor. I guess if I get some additional business out of this it will have all been worth it.

Sorry about the length and spelling, my fingers aren't very nimble today.

I want some feedback about that flower lady butting in like she did. What would you have done if you were in my position?

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flavacakes Posted 5 Mar 2007 , 5:29pm
post #44 of 63

I would have been really mad too!!!!! icon_mad.gificon_mad.gificon_mad.gif She had no business even THINKING of messing with your cake!!!! I don't know what I would have done...but I'm glad everything turned out well! Can't wait to see pics!!!

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Melvira Posted 5 Mar 2007 , 5:37pm
post #45 of 63

I'm sorry, but I would have marched over there and taken them off unless the bride said she 'authorized' it!!

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customcaker Posted 5 Mar 2007 , 5:37pm
post #46 of 63

Thank you for the update! I would have been upset with the florist messing with the cake too when the bride didn't request it! And I'm always paranoid when kids are around my cakes, you were smart to double check! You would have guessed that the kids would have touched it, not the adult!!! icon_confused.gif
Can't wait to see the pics, it's sounds beautiful icon_smile.gif

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LanaC Posted 5 Mar 2007 , 5:39pm
post #47 of 63

You know, I would typically say off with the flower lady's head, BUT. It seems at some point in this little joy ride, she had to "take the bull by the horns" in regard to certain decisions. Perhaps she was on "get it done" mode and felt something extra was needed. Was she right? NO. Was she probably as wiped out from dealing with this bride? Most likely.

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fooby Posted 5 Mar 2007 , 5:42pm
post #48 of 63

Grrrrrrowwwwll!!! I would have bit her head off!!!!!!!! icon_evil.gif

Sorry, I've been a silent follower of this unfolding saga icon_lol.gificon_biggrin.gif

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RisqueBusiness Posted 5 Mar 2007 , 5:44pm
post #49 of 63
Quote:
Originally Posted by Melvira

I'm sorry, but I would have marched over there and taken them off unless the bride said she 'authorized' it!!




exactly...and that's why you take extra icing bags for repair work!

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kbrown99 Posted 5 Mar 2007 , 5:58pm
post #50 of 63

I probably would have told that flower lady that since I didn't put any cake in her floral arrangements, she didn't need to put any floral arrangements in my cake. She would have really ticked me off. I may have checked with the bride just to make sure flower lady didn't ambush her after you had already gotten your approval, but still. THE NERVE!! I've been lurking on here waiting to hear how it all turned out. But had to say something on this. Can't wait to see the pictures.

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bakingupastorm Posted 5 Mar 2007 , 5:58pm
post #51 of 63

Thanks guys! I knew I'd have your support on this. I did take extra icing and bags but I guess I didn't think of just pulling the flowers out and piping icing into the holes the stems left. Also I was trying to think of my friends feelings that was getting married. I didn't want to cause her any grief on her big day.

If I had to do it over again I probably would have said to the florist, "I realize that maybe you were just trying to help but I would have preferred if you would have asked the bride first and then came and found me to add the flowers for you. I'm also concerned that if all these kids around here see a lot of people touching the cakes that they will think it's okay if they touch the cakes too."

Would that have been assertive but polite?

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kbrown99 Posted 5 Mar 2007 , 5:59pm
post #52 of 63

Oh, and thumbs_up.gif for not missing a bit when people asked you how much you charged. I'm sure it will help your business. I would have been stammering the whole way. Of course, I'm not a professional. (At least not yet icon_wink.gif .

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kbrown99 Posted 5 Mar 2007 , 6:01pm
post #53 of 63

That would have been much more polite than I would have been. It usually takes me about 3 days of hindsight to figure out what I should have said. I guess "Live and learn" is the answer. I still think she was out of line though.

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bakingupastorm Posted 5 Mar 2007 , 6:08pm
post #54 of 63

kbrown99-thanks! By no means am I a professional, especially compared to the talented people at this site but, I was pretty proud of myself for pricing myself at what I'm really worth. I
just started this whole cake thing about a year ago and one of my New Year's resolutions was to price my cakes accordingly. In the past I thought that since I was just starting and learning that it wouldn't be fair to charge full price, but the confidence is building. It really helps boost your confidence when you tell people a price and they reply, "that's a great price!" and the price you told them would actually bring a profit.
I've actually had people tip me too!!

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kbrown99 Posted 5 Mar 2007 , 6:15pm
post #55 of 63

Absolutely wonderful. It will take me a while to go into an actual business setup because I'm 6 months pregnant with our 4 (and hopefully last. I say hopefully, because this one wasn't planned for several more months) Anyway, I happen to be one of the fortunate (few it sometimes appears) who has a really supportive husband who thinks more of my capabilities than I do. We took a friend out to lunch yesterday for her birthday and were talking about her upcoming wedding when my husband pipes up and tells her that I could do it. I've never done a wedding cake before. Luckily, we'll probably moving away from the area before her wedding, but you should have seen me stammering. Just to be on the safe side, though I looked through the galleries last night and this morning trying to find some simpler wedding cakes that I thought she would like and were still in my skill range. Found lots to be honest. A lot of my problem is the design aspect. Anyway, not to hijack your thread. Just wanted to congratulate you and say hope I can be where you're at one day.

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prettycakes Posted 5 Mar 2007 , 6:26pm
post #56 of 63

That lady is luck you were doing the cake as a favor. If it was me andwould have been a commisioned job I'm not sure that lady would have made it to the wedding with out a few bruises.

What a trouper your are. I am making the cake for my cousin as a gift, but I am having them pay for the supplies. That alone sometimes is quite a cost.

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MikeRowesHunny Posted 5 Mar 2007 , 6:28pm
post #57 of 63

Please tell us that she wasn't just sticking any old flowers on and IN the cake?! Assure us that they were at least pesticide free and put into flower picks! If not, I would have gone even more beserk with the woman - eeeewwwwww!!!!

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all4cake Posted 5 Mar 2007 , 6:58pm
post #58 of 63
Quote:
Originally Posted by bonjovibabe

Please tell us that she wasn't just sticking any old flowers on and IN the cake?! Assure us that they were at least pesticide free and put into flower picks! If not, I would have gone even more beserk with the woman - eeeewwwwww!!!!





I was thinking the same thing...even if they were pesticide free...some ooze toxins from their stems icon_eek.gif

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bakingupastorm Posted 5 Mar 2007 , 7:03pm
post #59 of 63

Bonjovibabe-I know!! icon_eek.gif And here I was worried about boogers on my cake the whole time! It's like customcaker said, who would have thought it would be the adults I needed to be worried about. Thank goodness I was the one who cut and served the cake. My solution was that I didn't serve that edge of the cake. icon_cool.gif (I always make just a little extra for friends and family so they can have some left overs to take home and enjoy later. icon_biggrin.gif This time making extra really paid off! icon_wink.gif )

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tporbz Posted 5 Mar 2007 , 7:05pm
post #60 of 63

I think all in all you handled this whole situation quite well.I applaud you. I would have had kittens if I saw someone sticking flowers in my cake!!!

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