Wilton's Spiral Roller - Defective?
Decorating By AZrunner Updated 24 Feb 2007 , 6:07am by Sugarbunz
Has anyone else noticed the spiral roller may be defective? The elevation of each spiral is not consistent, some are lower, some are higher, thus creating a non-uniform indentation. Mine is still new, need to know if anyone noticed the same problem. More pressure still yield light indentations in some areas. Hmmm?
Yep, I noticed it too, but just in one particular spot. I marked in the outside edge of the roller where the few spaces that mark light. This way, I know to apply slightly more pressure when that side comes around. So far, so good.
Oh well, what do you want for 4 bucks, right? 
Thanks for the heads up. I just bought this, but haven't had a chance to use it.
I totally understand where Wilton is coming from, making this cheap plastic c***, how many people take a Wilton class at Michaels and just do an occassional birthday cake. They aren't all going to be professionals or heavy into it. So if the supplies are too expensive then you have a lot less people taking the classes and a lot less people buying your supplies. The hobby is expensive enough with the cheap wilton stuff we buy.........
BUT
Couldn't wilton make a "Gold" or "Platinum" line. So that people can buy the cheap stuff (which initially I would, but I now see the value in quality) and then can upgrade. Now, when I upgrade I upgrade to different brands, Wilton is losing out on a lot of sales and potential. and SOME of those bakers who will buy the cheap stuff might buy the more professional grade to begin with, thus making Wilton more money..........
Send your complaints and Ideas to wilton. That is how they come up with ideas for new products.
as for the spiral roller I hate it the impression fades out if not pressed hard enough and if you press too hard the spirals cut the fondant.
A lot of Wilton's products are other people's inventions.
When I contacted them about my invention, the first thing they wanted to know was, "Do you have a patent or one pending?" I told them that I had applied for the patent. They told me to call them back after I receive it. That was over a year ago this past October. I am still waiting to receive the patent...didn't know appying for patents could take so long 
Stephanie,
My husband got an invention patented a few years ago. It took about three years and two rejections and a whole lot of $$ to finally get it. If someone else has something the same/similar to yours OR the wording for how it works is the same/too close you have to reword it to make it different. It is a very frustrating process. Thank goodness there are attorneys who do just this sort of thing. Good luck with yours!
CarolAnn,
I had to pay $500.00 for one patent and not to mention the paperwork Even had to resubmit one form because of the signature being in the wrong place...they had it for six months 
I received a letter from them the other day and was informed that they were working on it...sounded like it will take another year
I agree the wilton stuff is not all that great, infact I am not impressed with the website. But where I live all the classes are taught by the teachers. So I figure grab what I can and tweek later. I wish they had a higher quality, I am shopping off name brands and the products are much better.
Just my 2 cents.
Patricia
Stephanie,
Feel fortunate girl. It cost $5,000 each time he had to submit any change. He never made a change in the actual invention, it was the wording. But fortunate for us my husband was the actually inventor and his boss put up the $ for the paperwork. If it ever goes into production all profits are split 50/50. Time will tell.
CarolAnn,
Thank goodness I didn't have to pay for that little mistake...$5,000, I'd die 
My nephew is helping me a lot. We've had a prototype done from a manufacturer and he charged an arm and a leg plus he was really slow.
We are trying to find another manufacturer. One told us that we could get them made in China at a cheaper price but you have to order a minimum of 5,000 pieces...wow 
Sure hope I can get Wilton interested 
I too noticed that the spiral rolling pin isn't the greatest. I get faint impressions on some and cuts on other side. I hardly use it but I thought it would be cool. They should make other designs.
Where did you get the spiral roller for only $4 SugarplumStudio?!? 
I got robbed!!! 
I just bought mine from Michaels and it was $9.99!!! I've never taken it out of the package though so I may just take it back. 
I have a kinda makeshift one that my DH helped me put together. It doesn't make the curly-cues like Wilton's does, but I get compliments and mine is straight! Wow - thanks for the 'heads-up'.
CarolAnn,
Nope, no rolling pin 
.
I can't really go into great details about it but in October '05 I posted a picture of it and immediately got great feedback from some of the members. It is a three function item...all I can tell 
Didn't know that it would take so long to patent an item or cost so much
By the way, I brought the spiral roller last week at A.C. Moore with the 50% coupon but haven't tried it yet.
CarolAnn,
As slow as it is going, I'll probably be older and grayer than I am now waiting for the patent and finding a manufacturer
Stephanie,
Well I wish you the best of luck. We've heard that it usually is a very slow process, and most sumissions never get patented. Dave's boss/partner is trying now to hook up with a manufacturer. When he, the partner retired he moved to Hawaii for 9 mo out of the year to play and didn't do a blessed thing with the patent work. Frustrated me to no end. Now he's trying to get something going with it again so we'll see. But he can afford to let it go. On the other hand the $ would come in real handy to us. Know what I mean?
Have a great weekend!
Carol
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