Stacey16303- you are correct in believing that most people do not like fondant. However, that is because most people have had crappy Wilton fondant that tastes worse than playdough. If you use homemade MMF or bought such as SatinIce, it tastes like marshmallows and is very very good. I have taken it to work a few times (I always take my experiments/practice to work, they will eat anything) and while they think it tastes good, very few actually eat all of it. It definately isn't used here... at all as far as I know. Here a venue would probably just look at the cake like:
The issue with peeling off the fondant in the first place, for me, is that the bride paid for that to be on her cake and the decoator usually means for it to be eaten. That means that a portion (an expensive portion, usually) of the cake that was meant to be eaten was thrown away. That would upset me as a bride. That is like taking a small tier of the cake and just throwing it away because it doesn't look like there are enough people at the wedding to eat it. If I paid for it, I want it available to eat. As for the presentation "my hard work destroyed" issue, while it is being served it should still look good... not like a mound of destroyed cake just plopped on the plate...
Wow that was a long reply to one person!!
Anyways, I would definately call/visit the venue, maybe take them a sample so that they can see it cut and even eat it to see what it tastes like so that mistake is not made again. I would have just died to hear that like you did!!!