
Hi, I'm currently running a cake studio where we accept custom orders on the cakes. May I know how do you guys usually keep track of all their requests for the custom designs? We're currently a team of 4 so when I note down an order I try to include as much of the details on whatsapp as I can, but still sometimes details will be lost if we don't look back on the whole conversation, or there would be too many changes to write down on the note without it being confusing.

idk — if you are doing custom orders you just gotta do your due diligence— you need an expediter just like in a restaurant — write it down on paper — streamlining custom orders as you’ve discovered is counterproductive — don’t you think?
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