Does anyone else have trouble with the box inserts for cupcakes? I find that they tend to slide up and sit right at the level of the tops of the cupcakes, allowing for the cupcakes to slide around and resulting in the frosting being sliced off by the insert! So frustrating. Not sure if I should give up on the inserts entirely, or try a different brand. (I got mine on Amazon from a seller called "Emma Claire's Catering Supplies.")
I'm hesitant to ditch the inserts entirely because I like having the cupcakes sit a little apart from each other when I have a fancier buttercream topping that I don't want to risk damaging by having them sit side-by-side. I have had better luck with plastic clamshell packaging, but I'd prefer to use paper rather than plastic.
I can say with all honesty that I never had that experience. I get mine from Cakes Etc in West Palm Beach and they've been perfect every time.
I use the Wilton ones, they work fine for me.