Canceling Cake Order And Then Wanting To Place The Order Again.
Business By SweetDesire88 Updated 8 Jun 2017 , 1:28pm by bluefox1394

Good evening bakers, I hope you guys are enjoying your evening.
I came to see if any of you can give me some advice on what I can do with a customer that canceled her order then few days after canceling the order she is wanting to place it again.
I have had a few incidents with her before, this is why I am asking for you opinion.
Here I leave you with few photos of the actual conversation.

I would tell her that since she cancelled, you've booked other orders, and you can't accommodate her. I've had a couple people do this last minute, and I'm always booked when they call for an event. If I have issues with specific customers, I don't deal with them anymore. I'm booked. Even if I'm sitting on my couch all day watching Oprah reruns. I'm. Booked. Lol

I agree with @ypierce82 ! I've had a few who couldn't make up their mind or simply weren't happy with my price so they searched around then wanted to place the order last minute and I simply was "booked." lol

If you chose to work with them again, I would recommend taking full payment at the time of order or at least a deposit (can offer a refund if cancelled more than a week prior - up to your discretion). The bakery I use to work for took full payment at time of order, if they were unable to pay in full, a deposit was put down and if not paid in full prior to it being baked, it wouldn't be made.
I wouldn't blame you for not wanting to work with said customer... "I'm booked" is always a decent non-confrontational way to avoid them!
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