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Hello Everyone,
What is a good timeline to give my customers to pay the 50% deposit?
Most of my customers only order within 2 weeks notice, and sometimes I have to get started right away. I do tell them that their slot is not set in stone until I get a deposit but what is a reasonable time frame they should be giving me a deposit?
TIA :)
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Pretty much the same as leah ...... the deposit put them on my calendar. The final payment is what turned on the oven. I would have deposits up to a year in advance to reserve their date. If I had no deposit, then any other bride could take that date out from under them.
If you deal with short term clients, part of your consultation with them should include a subtle education on how to plan ahead and 2 weeks is not "planning ahead" in cake world. SHort term clients (those who order perhaps under 30 days and definitely 2 weeks or less in advance) should expect to pay in full at time of order. Just something simple like "next year, give me a call a couple of months earlier to make sure I'm not fully booked." can get the message across.
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