Icing Images 3" Circle Sheets Off Center. Grrrrrrrrrr
Decorating By cakeymom Updated 9 Sep 2013 , 2:32pm by cakeymom
Of course when I try to use my edible printer to print some 3" circles it's after hours and Icing Images is closed. 
I just tried it twice and the first time I had the clear part of the sheet facing up. WAY OFF CENTER!!! Then I put the clear end in first much better but STILL printing off to the left. I followed the instructions to the tee.
And on the bottom two circles a small portion of the bottom of the image was cut off.
What a waste of two sheets.
Any suggestions on what to do will be greatly accepted???????
Cakeymom
Spoke to Laurie and she was very helpful. I will give it a try tonight. I wish I worked close enough to home to run there during lunch.
I was upset last night but I feel better today and they(Icing Images) are helpful and support the products they sell. I love this because customer service has become a dinosaur.
Cakeymom
Spoke to Laurie and she was very helpful. I will give it a try tonight. I wish I worked close enough to home to run there during lunch.
I was upset last night but I feel better today and they(Icing Images) are helpful and support the products they sell. I love this because customer service has become a dinosaur.
Cakeymom
Their customer support is the best I've found in a long time. Good luck!
Ok, I finally had a chance to try it again based on the helpful suggestions from Icing Images. And the circles lined up much better. I had to tweak the margins settings a little but it worked fine.
My only is issue is that the pin feeds are leaving lines of little dots down my frosting sheets. I cleaned the pin feeds off per the Icing Images instructions online and it stopped for my first printing and then reappeared for my second printing and the images that I printed the first time were not images that required a great deal of ink????
I have an iP3600 Canon printer. Any suggestions would be helpful.
Cakeymom
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