I initially struggled with all the Jem cutters that I bought because it was hard to get the gum paste out. Till I discovered I was using them wrongly! They are actually not meant for you to press out the gum paste (must use gumpaste or sugarpaste with gum added to it) .... there is actually a mat that Jem has with different size holes. You are supposed to turn the cutter upside down and insert the handle in the hole. Then place the thinkly rolled fondant over the cutter then roll over with a rolling pin. If you find that the paste is still sticky, then dust the cutters first with some cornstarch. You're paste needs to be a little firm otherwise sometimes it will stretch out of shape as you remove it. Hope this helps! from SugarBud Cakes.
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