Forgive me for moaning and ranting but I have just had my first customer ever who has refused to pay for a cake! The price I charged her for my Tom & Jerry Cake is £28 which is my very basic price and I would normally have charged £32 as the cake had two gum paste models on it.
The cheeky skank who ordered it said I had quoted £18!!!!! Bare-faced lie as the lowest price I have ever charged for an 8" cake is £23!!!!
Unfortunately I was stupid and trusted this person as she is a neighbour of a very good friend and didn't take a deposit!!!! The word MUG springs to mind!
Wow how did you handle that? How awful for you...
No payment NO CAKE! I have in email, writing what have you, ever conversation between customer and caker IN SOME KIND OF WRITING. Not all bakeries and cakers believe that online orders are good, but it saves me the trouble of looking up info, and once its online, its public info and THEY CAN'T LIE AND HIDE!!! BWAHAHAHAHAH Okay, sorry for the evil laugh..just had to get that out..
anyways..what did you say when she came to get her cake with out the proper payment?!!?!?!??! I have had this happen to me, but thank goodness she had her check book with her, and once I explained how much the cost of raw materials alone were, she was okay with giving me THE REAL price I quoted her! I am sorry this happened 
heart breaking!
ughhh i feel sick for you!!! this has happened to me before too and I wanted to cry!! now I only take payments in advance. Did you give her the cake for the price she wanted? take back the cake? what happened?
Not meaning to sound harsh, but if all you are charging is £28 for such beautiful, time consuming work, then yes, you *are* a mug! Time to get a back bone and realise your worth. Increasing your prices will also increase the calibre of your client base and a repeat of this situation is much less likely to happen! That cake from me would have cost her £75 minimum!!! I have no problems getting customers and 99% of them appreciate what they are getting. I really hope you walked away with the cake and didn't let her have it?!
I have to agree with hunny about price raising. When i first started, I guess I thought if i was too expensive no one would order from me. Maybe cos I'm the type of person who cant afford a custom cake! but after about a year of working for almost nothing I had HAD IT. I raised my prices a LOT. I'm now one of the most expensive home bakers in town, but I know my worth. and guess what? business is BOOMING. I'm booked solid for the next month! And my clientelle are a bit classier and dont really even try to haggle.
She didn't get the cake! Took it to a very good friend who has two poorly rug rats and we made lots of tea and hacked great big chunks out of it! Tasted good!!!!
Thanks for letting me moan!
CP xxxx
She didn't get the cake! Took it to a very good friend who has two poorly rug rats and we made lots of tea and hacked great big chunks out of it! Tasted good!!!!
Thanks for letting me moan!
CP xxxx
Good for you! You certainly called her bluff. Now she has NO cake for having tried to take advantage of you.
That's certainly my rule--give me trouble about paying and I walk--WITH THE CAKE.
Rae
She is not a happy bunny and spent a lot of wasted energy trying to ruin my reputation with people she knows who all gave her what for, the majority of replies being along the lines of, "You should be ashamed of yourself not paying the asking price for such a lovely cake." According to a friend of mine who knows her she has crawled back under her stone and stopped slating me as nobody was agreeing with her!
CP xxx
She is not a happy bunny and spent a lot of wasted energy trying to ruin my reputation with people she knows who all gave her what for, the majority of replies being along the lines of, "You should be ashamed of yourself not paying the asking price for such a lovely cake." According to a friend of mine who knows her she has crawled back under her stone and stopped slating me as nobody was agreeing with her!
CP xxx
Hahahahahahaha!!! Exxxxxcellent...
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