Why Are You Yanking My Chain?

Decorating By mommachris Updated 30 Mar 2011 , 6:31am by scp1127

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mommachris Posted 29 Mar 2011 , 2:35am
post #1 of 10

Last week I was contacted by a bride.
A good friend recommended me...I don't advertise that I bake so everything is word of mouth.

Can I make an 8in square to go on the top of her cupcake tower?
I'm free that weekend, the design is very pretty ( and do-able) and she seems pretty easy to work with until I get to the flavor.

"What flavors do you make?"
Sent her the list.

A day later she asks,
"Can you make it takes like white chocolate cheesecake?"

Not on my list.....however I tell her I can use pudding with that flavor, but the cake will be denser than the cake she had at my friend's party last summer.
An hour later, she e-mails back, " My boyfriend and I would like red velvet."
Also not on the list.

So, since I read the lovely discussion on CC last week about the difference of real Red Velvet ( actually a buttermilk cake with just a hint of cocoa and what people sometimes call Red Velvet, a huge amount of red dye in a chocolate cake mix ) I ask her,
"Will you be wanting a red-chocolate cake or a real velvet cake that is made with buttermilk, a tablespoon of cocoa and beet juice for coloring?"

She doesn't answer until the next morning.

"We have decided to go with a white cake and strawberry filling."

Now, we are talking.
That was on my list. icon_biggrin.gif

Honestly, if she had pulled another flavor out of the air I was going to loose my interest. I gave her a huge list to choose from and she just ignored it. I'd rather she asked for what she wanted up front.
I just realized as I typed that last sentence that maybe she didn't know what she wanted until she DIDN"T see it.


9 replies
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LoveMeSomeCake615 Posted 29 Mar 2011 , 2:47am
post #2 of 10

Wow. I hope she doesn't change her mind again!

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johnson6ofus Posted 29 Mar 2011 , 5:24am
post #3 of 10

Yeah... I guess I go to Outback steakhouse and order sushi. icon_biggrin.gif

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Bluehue Posted 29 Mar 2011 , 7:32am
post #4 of 10

I just realized as I typed that last sentence that maybe she didn't know what she wanted until she DIDN"T see it.


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TexasSugar Posted 29 Mar 2011 , 3:07pm
post #5 of 10

Maybe because I am from the south I could see asking for the red velvet even it if wasn't on the list. Because to me, it's sort of a staple cake, like a carrot cake, or white cake or chocolate cake.

Now the white chocolate cheese cake, that would be pushing it a little if that wasn't on your list at all.

Next time after the first one off the list I would probably say something like..

These are my go to cakes that I have made many times and feel totally comfortable with making. I wouldn't want to experiment with a new flavor on a clients cakes, but I will definetly look into adding that flavor to the list in the future after I have time to find the perfect recipe. Unfortunetly that won't be happening before your order, so what flavor, off the list, would you like to have. icon_smile.gif

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VanillaCoke Posted 29 Mar 2011 , 7:50pm
post #6 of 10

I've told people "I could make that, but it would be sort of experimental." for flavors not on my menu. usually that gets me out of it.

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mommachris Posted 30 Mar 2011 , 1:22am
post #7 of 10

Texas and Vanillacoke,
I was just about to be honest with her about my comfort zone. I'm fortunate that she finally picked a standard.
It's only a small order, but I'd rather work with recipes I feel confident in and make them a very tasty cake.


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Kitagrl Posted 30 Mar 2011 , 1:37am
post #8 of 10

I would have just said "Oh I'm sorry, I do not offer that flavor..."

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tryingcake Posted 30 Mar 2011 , 2:30am
post #9 of 10

I am fairly mean - I would have said something to the affect of

OMG! I didn't realize that is on list, where is it?

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scp1127 Posted 30 Mar 2011 , 6:31am
post #10 of 10

I'm a scratch baker and a request for something that sounds good, like white chocolate cheesecake, would be nice to add to the list. I already have a white chocolate cake, so it would be easy to experiment. If the date is a few weeks or months away, I say I will develop it and I will call in a few weeks to provide a sample. I would never just wing it and sell it, but for a wedding, the bride will tell people that the flavor was developed for her... an opportunity for good PR.

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