Customer Service???

Decorating By FH_Cakes Updated 11 Mar 2011 , 5:15am by FH_Cakes

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FH_Cakes Posted 10 Mar 2011 , 9:39pm
post #1 of 6

I recently placed an order for Edible Ink and 2 Sets of Edible Paper. I received the ink and circle paper but not the full sheets. I called immediatley to notify them...After not recieving a response I e-mailed regarding this situation.....Still, no response! I am very upset...Has anyone else experienced this?

5 replies
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CbyA Posted 10 Mar 2011 , 9:57pm
post #2 of 6

where???

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FH_Cakes Posted 10 Mar 2011 , 10:55pm
post #3 of 6

through icingimages.com

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icer101 Posted 10 Mar 2011 , 11:58pm
post #4 of 6

p/m her from this site. look under forums and you will see icingimges.com

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icingimages Posted 11 Mar 2011 , 12:55am
post #5 of 6

Call us in the morning, we will get it taken care of right away, it probably was overlooked by accident. We will be glad to rectify it immediately.

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FH_Cakes Posted 11 Mar 2011 , 5:15am
post #6 of 6

Thanks Debbie....

I will be in Olympia at a public hearing to change our state law to allow Cottage Foods....I will call in the afternoon when I get back home..Thanks!

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