My recipies are solid and I have baked them in a few different conventional ovens without issue but the convection oven at work has turned the tops hard on both occasions now and I'm not sure why. I have tried different temps, high and low fan speeds and covering them with foil but nothing works. The foil attempt was the most successful but not soft like they should be. TIA for any help!!! This is making me crazy!!!
Have you tried adding a pan of water to help retain moisture:
http://cakecentral.com/cake-decorating-ftopicp-6738533-.html&sid=2a814b3e8139ef9f81d3b53542296a58
(see indydebi's response.)
HTH
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