Another Unrealistic Customer Complaint.

Business By AmysCakesNCandies Updated 17 Apr 2013 , 4:28am by kikiandkyle

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jason_kraft Posted 14 Apr 2013 , 5:03pm
post #31 of 43

A

Original message sent by johnson6ofus

But calling it an "investment"...come on. Who came up with THAT! We here on CC have a unique appreciation for the talent and time that goes into some of these cakes, but there is no way I would call it an "investment". A special indulgence, sure..... 

One can argue that the investment is in the form of memories created during a special event. If you provide a cake for the event that goes above and beyond, people will be talking about how amazing the cake was for years to come. If the cake is average, no one will remember it and there will be no emotional ROI. A poor quality cake would result in negative emotional ROI.

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costumeczar Posted 14 Apr 2013 , 11:31pm
post #32 of 43

People call things an "investment" when they know it's going to be expensive and people are going to complain. It's the semantics game.

 

also...Zombie therad! Zombie thread!

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LoveMeSomeCake615 Posted 15 Apr 2013 , 12:36am
post #33 of 43

HAHAHA, zombie thread, love it! There's been a lot of those lately. 

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Annabakescakes Posted 15 Apr 2013 , 12:48am
post #34 of 43
Quote:
Originally Posted by costumeczar 

People call things an "investment" when they know it's going to be expensive and people are going to complain. It's the semantics game.

 

also...Zombie therad! Zombie thread!

 

Quote:
Originally Posted by LoveMeSomeCake615 

HAHAHA, zombie thread, love it! There's been a lot of those lately. 

I am lost! Why is it a zombie thread?

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Annabakescakes Posted 15 Apr 2013 , 12:52am
post #35 of 43
Quote:
Originally Posted by jason_kraft 


One can argue that the investment is in the form of memories created during a special event. If you provide a cake for the event that goes above and beyond, people will be talking about how amazing the cake was for years to come. If the cake is average, no one will remember it and there will be no emotional ROI. A poor quality cake would result in negative emotional ROI.

If I was going to argue about it being an investment, besides saying that you invest in a cake that may be double in price of an adequate cake, perhaps you just spend the money and get a nice one, rather than letting a friend of the family donate a hunk of crap. Or a less than average one. ;-)

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jason_kraft Posted 15 Apr 2013 , 1:03am
post #36 of 43

A

Original message sent by Annabakescakes

I am lost! Why is it a zombie thread?

Look at the date the thread was started.

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Annabakescakes Posted 15 Apr 2013 , 1:09am
post #37 of 43
Quote:
Originally Posted by Annabakescakes 

 

I am lost! Why is it a zombie thread?

 

Quote:
Originally Posted by jason_kraft 


Look at the date the thread was started.

Just because it is old? I must be the only one that truly enjoys seeing the old ones "brought back from the dead", lol. There is a WEALTH of information buried in this forum. It is older, but no less valid. This forum has more buried knowledge in it, than most of us will ever dream of. Tips and tricks that someone invented, and were excited about enough to post, are my favorite, I don't care how old they are. Maybe I am getting old.

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jason_kraft Posted 15 Apr 2013 , 2:37am
post #38 of 43

A

Original message sent by Annabakescakes

There is a WEALTH of information buried in this forum. It is older, but no less valid.

I agree...unless it was only relevant to a specific event or time period I don't think just being a zombie is enough of a reason to lock a thread. But if someone is expecting an answer from the OP it's good to know that the thread was started a long time ago and the OP may no longer be visiting CC.

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Margie171 Posted 15 Apr 2013 , 2:41am
post #39 of 43

A

Original message sent by AmysCakesNCandies

OK so here's another rant about customers and thier unrealistic expectations for the price of a custom cake. Woman call me this evening and she wants a smaller (to serve about 25) 2 tier with zebra striping on 1 tier and a sculpted full size zebra stripe high heel shoe on top, so i tell her it would be around $200 ish and she pauses... "well what if you did a single tier cake under the shoe sculpted to look like an ottoman"... about the same price..... "Well how about a shoe box with the shoe on the lid"... I say that would be about $175... "Oh well I only wanted to spend about $100"... I say "well that will get you the shoe" CLICK. Dead Air. I don't think she liked that very much.

I don't think my pricing for this is too off base, if anything I tend to price on the lower side. Am I crazy to think that she has to be high to get a shoe cake for $100?

People have just been driving me nuts lately!- I had a cake pick up this weekend where the woman wanted a 3 tier cake for her daughter sweet 16 for $75!!!!! Well, she ended up with a 10" round after I explained my pricing (and of course after she called around and realized that my $65 for a fondant decorated 10" round with gumpaste accents on top was a pretty decent price) So anyway, she shows up to pick up her cake in a blinged out Hummer... SERIOUSLY... you have this uber expensive car but won't spend more than $75 on a "super special' (her words) cake for her daughters sweet 16!

OK, done with my rant

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Margie171 Posted 15 Apr 2013 , 2:48am
post #40 of 43

AOmg.... same thing happened to me! Lady penny pinched me til the last day.....after constantly calling me about this&the other...I felt a little bad &cut her a break. Well! How about her husband is a deputy &she pulled up in a blinged white hummer.....boy was I pissed... cause she can afford it crying like she's broker than broke! How about me?... the single parent & no husband trying to make ends meet! Then when she came back a few days later to return my wood c ake board.....she rolled up in a NICE pick up......WTH?....GUESS WHAT? I don't feel bad for ANYONE!! anymore. ..lesson learned

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furnaceoven Posted 15 Apr 2013 , 7:03am
post #41 of 43

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New402014 Posted 17 Apr 2013 , 2:01am
post #42 of 43

I personally think $100 for one high heel gum paste shoe is a bit much. You cant charge NY prices in Greensboro NC, but its your time just my opinion.

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kikiandkyle Posted 17 Apr 2013 , 4:28am
post #43 of 43

AHow long do you think it makes to make a single gumpaste high heel shoe? And how much is minimum wage in Greenboro NC?

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