Cancellation Policy For Party Cakes?
Business By FH_Cakes Updated 14 Jul 2010 , 2:04am by BlakesCakes
I just had my first cancellation on a party cake (cancelled day before event). I refunded the customer 80% since I needed to keep some money to cover my ingredients. On a wedding cake I would not have refunded, but this was a $65 party cake, what would you have done?
Should I make all of my customers (regardless of price) sign a contract stating the refund and all other policys?
As always, thanks for the help ladies and gents!
The customer shouldn't have gotten anything back canceling the day before the event.
I agree.
She takes the cake and does whatever she wants with it--eats it, freezes it, uses it for target practice, but SHE DOESN'T GET ANY MONEY BACK!!!!!!!!!!!!
JMHO
Rae
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