Ok Vent. ![]()
Why do potential clients ask me for appointments at a time that is CLEARLY NOT listed on my website??? I think I lose more clients this way than anything else because I can't meet at the time they want.
My website says, these are the times when I am available for appointments then I have a series of dates and times. I basically do tasting days twice a month, several hours at a time.
Anyway...it's really irritating. I would rather them just not email at all.
Or because they really would like to do business with you and can't meet during you " consultation hours". If it happens a lot, maybe you should look at having hours that are more convenient to your potential client base.
Can you imagine a hairdresser that didn't take appointments on Saturdays?
Or because they really would like to do business with you and can't meet during you " consultation hours". If it happens a lot, maybe you should look at having hours that are more convenient to your potential client base.
Can you imagine a hairdresser that didn't take appointments on Saturdays?
Yeah, I have to agree. If it's happening a lot then maybe you'll have to make an exception once and a while.
After 28 yrs of hairdressing and scheduling client appointments I can say with certainty that flexibility is key....I've opened my salon many a time to accommodate a client that couldn't come when I was officially "open" for business.
I still don't end up with a ton of tastings but I find due to incredibly diverse work schedules, my clients have a WIDE variety of times they are available so as of yet, I just accomodate them as needed. I schedule them based on my current cake schedule, I try for the slower weeks/weekends.
I understand having alternate times...but I'm not at the level yet...I still work another job to make ends meet, and I do this by myself.
ETA: And I'm out of town on a business trip...which is why I couldn't meet with her, which is why the date wasn't on the calendar.
It was just a vent.
I've tried all sorts of ways as my schedule has changed constantly over the last couple of years (due to school).
Tasting events every couple of weeks has been the most successful for me, even though I've lost plenty of events due to clients wanting to come in on off days.
Vent away, vent away, vent away. I have people ask, but sometimes I just can't change my times.
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