I did a cupcake wedding yesterday. 100 cupcakes, three different flavours, topped with three different buttercreams, 6" cutting cake, all trimmed with fondant daisies in autumn shades. Looked awesome, if I do say so myself. ![]()
Get home, tidy up and find that not only did I not add the lemon zest to the lemon cuppies, I also did not add the homemade vanilla fudge to the choc buttercream. ![]()
Now, the bride accidentally called me at 9am this morning (meant to call someone else but pressed my number instead.
). I immediately went into a cold sweat, thinking something had gone wrong yesterday, but she apologized and said it was a mistake, but was pleased to talk to me because she LOVED everything I did yesterday...so many compliments...beyond expectations. Of course I was delighted and told her so, and that I'd see her later in the week when she drops off my stand.
My point - I have one, and I promise I'm getting to it - were my omissions serious enough that I should point them out, and if so, are they significant enough to warrant any kind of refund?
Thanks for any input.
The only thing I can possible think of is if the vanilla fudge was ment for a filling that she had to pay extra for. if not, then no. And definetly not for lemon zet. I'm sure they still tasted like lemon. I know my cake does and I always skip the zest.
Don't bring up your mistakes before they do. Why would you want to talk someone out of buying your product (and paying what was agreed?) If she's happy, then you should also be happy. Just try harder next time.
If they loved them so much, maybe you should leave it out always ![]()
Thanks for your replies. That was my feeling too, but I suddenly had a WWDD (what would Duff do?) moment, and wondered if I should 'fess up. She didn't pay any extra for the fudge, and I know everything tasted good. She sounded so happy with everything when she called, I'd hate to burst her bubble. So I won't. ![]()
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I thought she was funny. Oh well...bye, bye...
Heh, thanks! I reluctantly had to retire Tubbs. I got so many PMs from people who were either freaked out by her, or thought she was me (
am i an idiot because i don't know who "s/he" is? i never assumed it was you, i just never questioned it
(well, actually, every time i saw the picture i wondered, but didn't vocalize -- er -- digitize? my questioning
)
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