How To Check The Status Of An Order?

Decorating By SugaredUp Updated 19 Aug 2009 , 2:37am by jo_ann

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SugaredUp Posted 18 Aug 2009 , 10:09pm
post #1 of 7

I thought GSA usually sends an email telling you when your items have shipped? I didn't get one this time, and I'm getting worried because I need my items for a Saturday cake!

Anyone know how long it normally takes? I ordered on Sunday - today is Tuesday and I've heard nothing.

TIA

6 replies
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Heath Posted 18 Aug 2009 , 10:13pm
post #2 of 7

I would give them a call. Alan probably won't be able to respond to this forum post as he is on vacation right now.

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SugaredUp Posted 18 Aug 2009 , 10:23pm
post #3 of 7

Thanks, Heath. I did try calling and left a message, but they are only open until 5, so they're closed till tomorrow. I hope they shipped it and the order went through. It's so weird that I didn't get an email from them at all. Not even a "thanks for the order" type of email.

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jo_ann Posted 19 Aug 2009 , 1:02am
post #4 of 7

After you log into gsa, if you look at the top (where it's purple) you'll see home, faq, etc. There is also orders. Click on that & it should tell you the status of your order.

HTH
Jo-Ann

Can you tell how much I'm on that site. icon_redface.gif

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SugaredUp Posted 19 Aug 2009 , 2:11am
post #5 of 7

VERY COOL. I'm going to check that out right now. THANKS!

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SugaredUp Posted 19 Aug 2009 , 2:27am
post #6 of 7

Now I'm worried because it says it's "open" and there is no ship date. I ordered on Sunday and paid with PayPal which has more than enough money in there to buy this stuff. Plus I have a receipt from PayPal. What the heck?!

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jo_ann Posted 19 Aug 2009 , 2:37am
post #7 of 7

I would call tomorrow morning first thing. They open at 9 am est.

Lisa will be able to take care of it asap. She's great.


Jo-Ann

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