Is it logical to assume that the venue attendants know where the cake came from?
I think that all depends on how often you deal with them. I live in a smaller town with probably less than 15 venues total. I've worked with them all for at least a few years & we know each other by name. That being said, most of the venues & their employees know exactly who I am if they needed to get a hold of me. To me, leaving the business cards on the table in plain sight would be strictly for advertising purposes for anyone who walked by. If they are tucked away though, as I mentioned before...I think that is ok.
Once in a while I will do an out of town event where I am not known. When I do that, I always make sure to introduce myself & give cards, etc. to the banquet manager on duty. If something were to ever go wrong with the cake, then most likely the first thing the employees or bridal party will do is go get the manager.
How does the venue know where the cake came from?
Well, there ARE other ways of making your self known...... I always leave a card with the kitchen AND the waitstaff, plus staple a card to the cutting instructions, which I leave for every cake.
Anyway, I close the shop at four on Saturdays, and am usually out by five-thirty, so if there are cake problems after that I can't help them, because I won't be there if they call.
there was no one important around to leave cards with, usually just very low level, often non-English speaking, staff.
Wow, that sounded really mean. Everyone should be considered important, no matter what job they have. I'm sure you didn't mean to be offensive, but that was harsh.
So sorry for how that came out! It was really late, and I was really tired and in a rush and I should know better than to try to post like that. I realized this morning how awful that sounded.
What I was trying to convey, is that generally at the time of the delivery there aren't a lot of people around anyway, and it is very rare that the person who actually deals with the brides and bookings is there. Sometimes the people there at delivery are not the ones who will be working the reception later, when the guests are actually there. And they are usually too busy doing their jobs to worry about keeping up with somebody's business cards, so I just leave a couple in the cake top box and a few tucked under the cake board in back, unless there is someone there who asks for my cards or brochures.
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