Hi-
This is the email that was waiting this morning for me.
Hello,
I just Had my Cake person cancel on me last minute to go on vacation. My wedding is on July 11, 2009 and I realize I am running out of time. I have about 400 guests and have already blown my budget out of the water so price is also an issue. I am interested in having an artificial cake with just a partial edible part for the cake cutting. I have someone who is going to make the cake to serve to our guests. My wedding is very untraditional and I am not very picky and open to any suggestions or ideas
So, my questions for you are first- do you have availability on this date? Do you even make fake cakes? Could you give me pricing and information on this inquiry? Time is of the essence so I would like to book someone and put a down payment down asap so I can check this wedding detail off my list.
Thanks for your time,
Now....I don't mind making a dummy and I am available that day, but don't want to make a dummy so that somebody else can make cakes to serve. I'm not very good at wording stuff so I don't tick them off....how do I politely say that without sounding snobby?
Well if you really don't want to just supply the dummy you could either tell her that you're booked that day or let her know that you don't provide *just the dummy* for any event.
Dear ______
Thank you for your inquiry. I would be happy to provide you with both of your needs i.e. *dummy cake* and *kitchen cakes*. However, I don't provide just *dummy cakes*.
Please let me know if I can be of any further assistance to you.
Sincerely,
__________
I don't think you need to explain your reason for not providing just the dummy, I'd just keep it short. I guess you could include a *ballpark* figure for the dummy and sheets, but it sounds like she's serving *big box* cake to keep her costs down.
I would explain to her how it's actually more expensive to get a custom dummy cake AND sheet cakes, than to get a real cake... and give her a couple of quotes (perhaps for a tiered cake to serve all 450 quests and then another for a tiered cake for 200 and the rest sheet cakes - give her a couple of options).
Send dkelly's response. If she contacts you again, you can tell her, "These are my prices. I understand if I am not in your budget."
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