I am so upset. I made my first cake last night for my first sale today for someone at work. They ordered it last week and I wrote the date down in front of them as 16th November 2006. A few days later I even mentioned in a meeting that my birthday was this Friday and I was bringing cake in which was exactly the same as the one this guy ordered. he said great I can taste it first, and I replied that he would be getting his the day before.
Now I iced it all last night and was so excited. I brought it in to work this morning and showed him. He said it looks scrumtious but it's actually the 16th of December. 
He has offered to pay and freeze it but I don't want my cake to be frozen for a month before being eaten. What would you do?
Was the date mistake his or yours?? I would just give him the cake at no charge and bite the costs,as I'm sure he would order another one from you !!! Better than no cake and right date!!!
I agree with Kiddie, if the mistake was yours I would just give him the cake for free and I'm sure he'll order again from you.
Did you already make the cake for Friday? If you didn't, just use "his" cake for "your" cake, and make him his in Dec. Does that make sense? Or, just have two cakes for your birthday, and make his on the right date. Extra cake is never a bad thing!! 
I don't really want to lay blame but I actually wrote the date down in front of him and repeated it on that day and also mentioned that I would bring it in on Thursday a couple of days later.
I was thinking I might just organise a cake taste test for everyone here. I don't really want to charge him for it. So I'm going to go with all your ideas and not worry about the costs this time round, share the cake around and hopefully get more orders and then make an even better cake for him for the 16th December.
Thanks for all your help.
Eat it - literally 
I would think about getting an order form and having the CLIENT fill out important information like date, time, location, etc... you fill in the agreed upon price and any notes about what was asked for and have the client SIGN IT. I would think it would be worth it to go to office depot and get some generic forms that automatically duplicate.
What I do is operate through email. I usually make my first contacts through email so I save all the emails that talk about price and what we want. If/when I meet with the client in person I then immediately EMAIL them a summary of what went on and ask them to confirm. Then I have a record of what we agreed upon. AND I can't lose it
Eat it - literally
I would think about getting an order form and having the CLIENT fill out important information like date, time, location, etc... you fill in the agreed upon price and any notes about what was asked for and have the client SIGN IT. I would think it would be worth it to go to office depot and get some generic forms that automatically duplicate.
What I do is operate through email. I usually make my first contacts through email so I save all the emails that talk about price and what we want. If/when I meet with the client in person I then immediately EMAIL them a summary of what went on and ask them to confirm. Then I have a record of what we agreed upon. AND I can't lose it
That is a brilliant idea. That way all communication is in black & white. Thank you so much for that! 
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