I feel your pain! It must be hard not being able to zip over there and fix it before she knew!
I love your signature!
I am going to write a book of CC'ers signatures you people crack me up! Where do you guys get this stuff? 
This person the cake was intended for is a party planner right? Well they do this kind of thing for a living and should be able to understand. Imagine if you were trying to deliver a cake to one of us and that happened, we would probaly know how to fix so it is not the best example, but we would definately understand that a husband delivering cake is a touch and go sort of situation. I just always think I would have been more careful . . . but I digress. These things happen. It is a decorators worst nightmare.
I too always put my cakes on the floor and I also push the passenger seat back so that the cake has very little room to move just in case. I haven't had this type of mishap but I sometimes take on more than I can chew and often over estimate my skill. check my pictures. I made Sesame Street cupcakes and decided not to charge because I need practice and big Bird looks down right scary. I know this is little comfort until you hear from this person but it will go a long way toward future orders if you make sure to let them know that you are willing to do whatever it takes to make it right. Don't worry about it too much. Worrying shows that you have a good work ethic and are very concientious but don't let those qualities work you into an ulcer.
It'll be alright. If not then screw 'em if they can't take a joke. the universe is full of them.
I have a "near miss" story. I had to deliver 8 lighthouse cakes to a wedding reception two hours away in AUGUST in a PT Cruiser. I cut and fitted foam core board in the windows to block out the sun so the air conditioner could better do its job. I placed a huge 2" deep sheet of styrofoam in the floor area (back seats fully forward) and drove stakes all the way through the lighthouse cakes (gumpasted tops were assembled later on-site), through the cake drums and through the base styrofoam. THIS is what saved the cakes. I had my husband drive so I could watch the cakes for bulging and potential problems. For some reason, he was really talkative this trip, which took his attention off the road. All of a sudden, I looked up and saw that he wasn't going to stop for a red light. I yelled, "STOP!" He immediately began to apologize and I heard the styrofoam creak as he hit the brakes. I turned forward and said, "I can't even bear to look!" When I finally got my stomach out of my throat, I turned to check the cakes. Not one of them had a bulge or had moved at all - that I could see. I was so anxious to get to the reception hall to really get a look at the cakes, but as we got closer, the speed limit kept going down, down, down to 15 mph! I was about to pull my hair out when we finally got there. Everything had come out just fine, but if it hadn't been for the styrofoam and staking the cakes as I did, it could have been a real disaster. The cakes themselves were over 8" tall, and by the time I added the gumpaste top, they were about 12" tall. With their center of gravity being so much higher with a much smaller cake base than most wedding cakes (largest cake tier was 6" diameter), it made for a more nerve-wracking delivery.
Quote by @%username% on %date%
%body%