Anyone know what is up with this site?
I've been trying to access it for two days and it won't come up for me.
Is it down for maintainence??
It has been working fine for me, was their yesterday and sunday.
http://sugarcraft.com/
ooh it would be great if they were updating their site! I hate how you can't see pictures of stuff until you click on a million things - and then the pictures are black & white and contain so many products you can't tell which one you were interested in........... it's so frustrating. They need a serious website overhaul. Maybe it's happening 
The site works fine for me, no noticable changes, unfortunatly. I agree, they need an update of their site! With so many products, it's hard to navigate.
I've tried again and it won't come up.
Would someone who can get on write to their customer service and let them know that there are those of us out there that are having problems?
Thanks!!
it comes up fine for me, but I have never ordered from them, can any tell me how there service is?
I can get onto the site just fine..I just sent in a e-mail to tech support for yall...Hope they get it worked out soon for ya, Mary 
Thanks Mary!!!
Their service is very good and their prices seem to be very competitive.
It just irks me I can't get into their site. 
Thanks Mary!!!
Their service is very good and their prices seem to be very competitive.
It just irks me I can't get into their site.
Your Welcome...
Here's the second reply I got from Sugar Craft this morning, at least they do read their e-mails and a real person replys to you from there. I agree their web site is awesome and if your looking for something you cant find anywhere else,you'll find it there indeed...
[Reply Letter]
Mary, I just thought...if people cannot get onto our website at all, they probably have FRAMES disabled.
Tell them to use this address in that case: http://www.sugarcraft.com/main.html
There is a menu at bottom of the page since they can't use the one in the frame at left.
I have done nothing to change the website, such as maintenance or up-grading.
If this is not it, they should email me. The Staff at www.sugarcraft.com
It worked!!
Thank you so much for helping us out!
Your SOOOOO Welcomed, glad it worked out for you 
I have placed 4 orders with them and have been very impressed with the service and quick delivery. I know some people have had problems, but it is a rarity. With a company that does that volume of business you are bound to have the odd problem. I once had to write an email to them because I was really impatient for something I had ordered the day before and they responded in less than an hour. They said it was in UPS's hands and could take 4-6 days. 2 days later it was here.
Thanks Mary..I got in as well.
I just don't know how the heck I disabled "frames"..I haven't changed any settings.
Thanks to all that responded to my question.I will probably order some luster dust from them soon.
Thanks again!
Check these out...http://shop.cakecentral.com/edibles-shimmer-dust-c-57_61.html
I know Jackie and Heath are working hard to find some luster dusts for us at a good price that are a quality product. I appreciate the fact that they take the time to research their stuff before they carry it in the store.
Thanks Mary..I got in as well.
I just don't know how the heck I disabled "frames"..I haven't changed any settings.
Your welcome..Glad I could help
Thanks m0use,
I was actualy looking for pearl dust does cc have it?
sorry one more ?? what is a moderator I am new.
Immortalove88,
CC does not carry luster dust yet, but I believe the administrators (Jackie and Heath) are looking for a good luster dust product to add to the store.
A moderator is a person who helps to run the forums.
Hope that helps.
Diana
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