I was just curious if you get regular feedback from your brides after delivering a cake or do you just not hear from them again (unless they order again later)? I'm always so excited to get feedback from my brides or their family members after the wedding, since generally no one is there other than the caterer when I deliver. I'm confident enough in my cakes to know that they do not not respond b/c they weren't happy. Since it's more likely that they would contact me if they were displeased with the cake. Just wondering what experiences everyone else has.
I rarely get feedback, so I agree with OP that no news is good news. In 25 years of decorating cakes, I've only gotten one negative feedback, and that was lack of communication on the customer's part. But once in a while, I get a thank-you note from a customer and that makes my day 
I know what you mean. I rarely get feedback after delivering the cake. I get an emotional attachment to the cake and I love to hear how it made out so sometimes I say to give me a call and let me now how the person liked it but rarely they do. I have enough confidence to know that it is good and that it taste good, I just wish I could be there sometimes to hear the chatter about the cake. So lately I just deliver and move on and wait for them to re-order cause they always do and that is a form of great feedback 
If you are interested in receving feedback you may want to consider creating a questionaire to send to the brides they can return to you. This is usually helpful in all types of customer service and can give you some good insight as to what you do right, wrong, etc...
WOW!! That's so sad that brides don't provide feedback. Believe it or not, proper ettiquette for weddings is to tip your vendors. I was married in May and a local woman made our wedding cake. It was not only the most delicious cake I had ever tasted, it was the most beautiful cake I had ever seen. Since I was not available when she delivered the cake, my husband and I visited her after the wedding (to return her cake board) and I tipped her an additional $50.00 over what she charged for the cake. I also mailed her a thank you and told her she could use me as a reference. Her cake was so delicious that the caterer, who owns a bakery, asked me for her name and number!
WOW!! That's so sad that brides don't provide feedback. Believe it or not, proper ettiquette for weddings is to tip your vendors. I was married in May and a local woman made our wedding cake. It was not only the most delicious cake I had ever tasted, it was the most beautiful cake I had ever seen. Since I was not available when she delivered the cake, my husband and I visited her after the wedding (to return her cake board) and I tipped her an additional $50.00 over what she charged for the cake. I also mailed her a thank you and told her she could use me as a reference. Her cake was so delicious that the caterer, who owns a bakery, asked me for her name and number!
typically you don't tip for services if the person providing the service is the owner of the business. thus you tip your hairdresser unless your hairdressor happens to own the salon. so if the person who made your cake is the owner, a tip isn't warranted.
Maybe so, but it's still a nice thought and not what I read from several sources about tipping ettiquette. I know that even though my cake maker, who owns her business, was very appreciative. She charged me her typical charge for a three tier square cake and ended up adding a third layer to each tier, without my knowledge and at no additional charge. A $50.00 tip and a thank you card was the least I could do... and I tip my hair dresser whether she owns the place ot not.
A tip is something that is NOT required!
You are selling a cake. An item.
Do you tip the car dealer, or the lady who sold you your underwear?
Why would anyone tip the cake lady? If it is considered a service, then when is the last time you tipped your child's preschool teacher?
hmmm?
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