Emails are the best and worst invention - they are the best because we can message people almost instantly, but they are the worst because our emotions can be read the wrong way in our words.
It sounds as if this bride turned bridezilla on you just because of that - she read your email the wrong way - you asked very politely for your payment, and she may have been in a bad mood at the time, taking it out on you.
As a third party reading your email trail, I can see that you were very professional. For future reference, a phone call may have worked better in response to her email on 6/15 saying that she would get her cake elsewhere. You may have been able to clear up any misunderstandings quickly at that time. I'm not saying that she still wouldn't have ended up screaming at you on the phone and cancelling the order, but you both might have been able to work it out and it might have ended up differently. Emails are bad when feelings are hurt - talk it out!
Now, she has no cake, and you have lots of beautiful tulips for your home! It sounds as if she is the biggest loser in this one!
so sorry sounds like a mess. Just keep in mind she is the one who lost big. We have due dates for payment for a reason so we don't end up with money out of pocket. If it were me I would do a dummy cake or a pratice cake using her flowers to build portfolio up. I hope I never run into this.
Wow, thats crazy. I cant believe she got all weird on you. She already invested all that money so what was the big deal?
She totally lost out.
Im guessing she is paying by money order because she doesnt have a credit card or checking account.
She probably pulled the whole "Oh I cant believe I brought the wrong checkbook" thing because she didnt have enough money for the deposit and thought she could buy some time with a phony check.
Not for nothing, but when I close a checking account and open a new one, everything I had from the previous account gets shredded. PLUS, if you deposit money in the account on a weekly basis and write checks from the account, dont you even bother to look at the number on the check? Or the different check designs? How can you possibly mistake one checkbook from another.
What a wacko.
I guess here it completely depends on the situation. I have it in the contract that 28 days is the date that the payment is due if they're paying by check. If they have issues with getting their RSVP's back, I'll agree that the majority of the cake has to be paid by that date otherwise it's cash only until the 14 day mark. No cash no cake. If they've paid the majority of the slice count by the 28-day mark, then I'll let them finish out payment with a check until the 14 day mark. 14 day mark... no money, no cakey... I make it clear and thankfully have not had to deal with a situation like this.
Most brides I've been dealing with have been easy when it comes to this. I'm willing to work with them as long as they're willing to work with me. If it's within a few days of the 28 day mark for the check, I'm not going to fuss too much, however, I'll "trust but verify" when I get to the bank (have them call to make sure the check is good before sending it through).
But, it sounds like the bride you're dealing with forgot to call FedEx for the pickup on the package. Either way, NOT YOUR PROBLEM! She's the one who screwed up. As Duff would say "Call her up, tell her (what the contract said), cake is cancelled, and we wash our hands of her deadbeat 
"
Got the money order today. The date on it was 6/14 which means when she sent me the email on 6/14 saying "You should get it today, I sent it yesterday" she was lying, because the money order was purchased on the 14th which is the day AFTER payment was due.
Also the FedEx said it was shipped on the 14th "overnight" which meant probably the lady did not get it into the box in time for the pickup to arrive on the 15th.
If she just would have said "I'm so sorry I'm late but I'm sending it now/bringing it by your house" and told me the truth this all wouild have been fine, but instead she kept stringing me along and its when I caught her in her lies that she blew up.
SO question...should I just send it back with no note, or should I send it back with a copy of her emails proving her lies?
Oh nice...
I don't know how to tell real money orders from fake ones but...
This one is a "MoneyGram" international money order from United check cashing. Everything looks very authentic EXCEPT the thermochromic circle thingy that says "to authenticate rub circle" doesn't do anything when I rub it. Its just a plain white circle and when I hold my thumb over it and/or rub it it stays plain white.
Does that mean its a fake money order? Everything else, including the back, looks real.
Her first money order, used to cover her bounced check, was a postal money order that was authentic. However this one is a check-sized international MoneyGram.
Oh it also says the front box should have a microprint amount box and the amount box is plain pink.
Should I take it to the bank and find out? If so, and its fake, then what?
I would just send it back...BUT... I would make a copy of the money order and a copy of the date stamp from fedex. Just in case she should attempt to run you down to others, you have proof of the entire thing. Don't forget to print out the emails, too. Packet them all together and keep them in a file marked 'cancellations'.
JMO
lol...that, I don't know. I wouldn't think she'd go to the trouble of overnight mailing a fake one...not unless she wanted to say her marriage vows looking through bars of a jail cell.
I think you're right. She probably got bugged out when she realized she was busted. It was probably an afterthought.."oh, sh**! the m/o has the date stamped on it!"
lol
Okay so real money order to send back registered, signature, whatever else.
Ohhhh yeah - I would make darn sure that you get HER signature on the card when you send it back. After all she has done so far - I would not put it past her to try to say that you never returned her money order!
Okay so real money order to send back registered, signature, whatever else.
Ohhhh yeah - I would make darn sure that you get HER signature on the card when you send it back. After all she has done so far - I would not put it past her to try to say that you never returned her money order!
I know, that's what I'm afraid of....
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