Problem With Banquet Manager Slandering My Business!
Business By weddingsbymindy Updated 13 Jun 2007 , 9:20pm by mgdqueen
ditto to Doug's post. While I think maybe perceptions were off on their part, they should have followed up before slandering someone (libel is when it's a written defamation of character). The BM (lol.. too funny) was totally in the wrong for spreading untrue statements.
i still think they have an ulteriour(sp?) motive. like trying to get business for a family member or friend.
Well for starters I have take the advise to wait a few days. Tuesday is the earliest to do anything with the holiday weekend.
Thank you all for the advise, most I agree with however the banquet manager did act unprofessionally regardless of what the circumstances were. My cynical side tells me that the BM may have a relationship with another business in town that may be causing this negativity.
Perception can have "an influence on a week mind" so I hope that the BM is unaware of how unprofessional it is to gossip. My client/bride should not have been told this gossip. What good can come of telling her that the cake she has almost paid for has a problem? Did the BM expect her to pick up the phone and cancel her cake, loose her deposit?
Maybe the BM truly wanted to give the client the heads up hoping it wold get back to me and cause an improvement. If the later is the case the BM should have had the spine to call me personally and make her concerns known. If I were in her place I may feel the same way wanting to provide what could be valuable information the the client, she went about the wrong way. In any case the BM acted unprofessionally and slander it is....... she must be talked with. This as all speculation but it helps to talk it out. A friend recomended I take a neutral party with but I'm unsure I want to involve anyone else.
I, like most of the professionals here have had many issues to deal with over the years. Never before have I ever said anything so negative about another person in the business. There have been times I what asked "what do you think of so n so?" My response when I don't care for the vendor is "I prefer this one" There is never a need to say something negative.
My adjusted thinking is; 1)make an appointment to visit the BM (ha ha) and have the improved letter ready. Of course I will remain calm and cordial. 2)If the I can't get the results I am hoping for I will then give the letter to the General manager and/or mail to them.
Wish me luck!
Hello, I just saw your post and I understand you wanting your reputation cleared. As I read your composed letter I do have a concern. Since you are referencing your client by name and the date in June is your client aware of this. Even though you maybe right in your cause this may cause a rift between the facility and your client thus effecting her wedding. Would it not be prudent to bring up this matter after the event since it did not cause you to loose her business - thus not interfering with a date that is only a few weeks away. This is just my thought on this subject. I have dealt with people and even though I am right sometimes people like that take it out on others and I would not want that to then reflect badly back on you.
the catering manager has to be a professional too. if i was a bride and the person started going off about a vendor, i would be leary about them, the griper and what kind of business and service do they give? as i feel we should all uphold respectful professionalism.
i have a few issues with vendors here. but i deff. dont tell prospective customers. its tempting but not professional.
also, does this person have you confused with another vendor?
my thought it reflects badly on them, not you.
afterall, this girl still looked you up.
I too wonder what happened with this situation. I have never been in the cake business but I have been in the bridal gown business and believe me, unfortunately it is part of the business these days. There are so many people that think rudeness is a right. I have sent similar letters and I have confronted a few people who were verbally slandering me but I learned long ago that I do a quality job and no matter what, the proof is in the pudding. I guess that is why I was in the business for 18 years. I do know it's more personal to weddingsbymindy or whoever it happens to but 99.9% of the time those that talk like that aren't listened to anyway. I doubt the woman who said that won't have her job for a long time and if you were going to complain it should be to her superior.
Anywone know of a great cake baker in or near Sioux City IA??? I really really need one badly!! Thanks
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