Thanks everyone!
I guess these things could happen, but it isn't that common. I've never had a problem in 20 years of doing this. (Since I said that, it will happen tomorrow, right?? lol) I've been thinking of writing a general information sheet with policies, how to serve, etc.; so maybe I'll add a place for cake summary and a signature.
If anyone wants to share...I'd love to see what you use. I've looked at Earlines, but it isn't quite what I need.
Jenn123, you get orders by phone so does that mean you have a website and individuals can pick a cake from the site and call to order the "xyz cake"? Just curious since price can vary by design, size, etc.
Yes, I do. I give a general price per serving on the site for each design. They call and we discuss extras and what sizes will work for them. I get half my orders on the phone or email and the other half I go to their house. I take PayPal, check, cash, etc.
I get pretty much all my birthday cakes and such over the phone. But weddings, all of the brides I have encountered want to meet you first, and have a tasting. But I get a lot of small weddings, where the cake is the only desert, things like that..
Good idea. I'll have to consider doing a few designs with a standard price, just for those couples on a budget.
One little thing I do with checks is I have the person make them out to "Cash" instead of to me. That way if it bounces, it bounces back on their account, not on mine.
Good idea! Do you have to cash it at their bank?
Jenn123 - I've always cashed them at my bank, regardless of where it is written from. They just make it out to cash and I forgot to say, have the person sign the back of it. I've never had any problem with my bank taking it. I started doing the checks like that after being bounced on a few times.
Cash Only, No Exceptions. at this late date.
I require that equipment deposits & the cake must be paid in full 3 weeks before the event. Cash, money order and cashier check only accepted.
No personal checks, as bride may have closed her account and opened a new one under her new name.
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