I also use wilton and gave up on trying to get it out of that darn bag awhile ago, now i just cut the block out.
When i go to store the left over i just use a little ziplock bag.
I've never used the Satin Ice gumpaste, I hated their fondant with a passion so I dont know if i want to try that.
Sometimes you do find some hard bags. It is good that you squeezed it first. I tend to stick with the ones that I can at least give a little squeeze through the bag--if they are too hard, I avoid them--the harder they are the harder it is to try and rip a piece out of the stupid little pouch.
My managers tend to buy mine and they know nothing at all about how my products should feel. So when I've gotten a few hard bags I was worried at first but when i just kneaded it a bit it went right on back to the same consistance as the softer bags.
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