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Client fails to pick up 3d cake- lives in different state! - Page 4

post #46 of 50
Beautiful cake underpriced for sure
post #47 of 50

you did a great job on that cake! And for sure, you undercharged. I understand about not wanting to overcharge especially when it's your first horse cake but what about charging correctly? Not under or over? Was your $30 'profit' minus your hourly rate and overhead? 

 

Also- this client (who didn't bother to ask where you were located) mentioned coming to FL from KS to pick up a $100 cake???? That's on a whole different level of something....wow. 

post #48 of 50

The whole thing sounds a bit fishy to me. I'd be concerned about some kind of scam, is it possibly coincidence that they are in KS and you used to live there? 

elsewhere.
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elsewhere.
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post #49 of 50
Quote:
Originally Posted by cakefat View Post

you did a great job on that cake! And for sure, you undercharged. I understand about not wanting to overcharge especially when it's your first horse cake but what about charging correctly? Not under or over? Was your $30 'profit' minus your hourly rate and overhead? 

 

Also- this client (who didn't bother to ask where you were located) mentioned coming to FL from KS to pick up a $100 cake???? That's on a whole different level of something....wow. 

That is what I would call throwing good money out after the bad, for sure. I would be upset, but better to lose the $100 rather than drive 2 days and spend several hundred more in gas.

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Reply
post #50 of 50

I know I'm late....real late...on this post, but have a need to chime in.

 

First, IMO the simplest solution to this issue was to ask, "WWJD" and move on to your next order/cake project.  Given the situation, ask how you would have wanted to be treated as the customer who had paid for a product that you will never get.

 

Second, my husband mentioned this to me just last week when making an X Box cake and charging less than what I knew I should have charged since it was my first time making it.  He suggested to charge what the cake is worth and if it doesn't turn out how you want it to, then give the discounted price acknowledging the less than expected results.  I agree with him that most customers are WOW'd by some of my worst products.  We as cake crafters are our worst critics.

 

What was the end result?  Did PayPal refund or did she simply count her loss.  I've been in similar situations where I've paid for items and/or scammed out of money for an expected product that I never received and those thoughts stayed with me for a very long time.

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