Originally Posted by inspiredbymom
I have strong views on this kind of arrangement requested by customers....for the exact same reasons as you posted below.
No, i don<t supply one cake or Cupcakes only to have another Baker/Caker do the other half of the order.
My reasons are... no two Bakers/Cakers make the exact same cakes - or decorate in the exact same way.
Sadly, if half of the order is not up to par, then your good name and reputation can be harmed due to the other suppliers downfall.
If your customer is going to be demanding and wants her cake order completed in this manner - then i would offer a refund informing them that this is not your policy. Yes, you may loose the order - but you could loose more than that if the cupcakes (in this particular situation) aren't up to scratch.
I was asked to decorate someone else's fruit cake... which i turned down.
Imagine if the fruit cake was dry and horrid... no one at the wedding would put their hand up to claim it - instead i would/could get the blame. Not worth the hassle and drama that goes with this type of wish from a customer. The Mother of the Bride even phoned me twice, asking me to reconsider... the second phone call i bluntly told her AGAIN my reasons and left it at that... some just don't like No for an answer..
No way would they walk into a florist and slap some flowers on the counter and say...arrange these for my wedding.
No way would they have a wedding gown made by someone and then say - Ohhh leave the hem, we will take that up.
Same goes for us Bakers and Cakers...its either all or nothing.... or it should be.
Last year, I had a consult with a bride and her mother. They loved our cake and put down a deposit. They wanted a wedding cake and cupcakes for the guests.
Today, I received an email stating that they want to change the order. They want us to do the cake but want someone else to do the cupcakes.
In the past, I was asked to do a dummy cake for a wedding with someone else making servings for the guests. I turned it down before we even consulted. If the other bakers cakes were not good, I didn't want someone thinking that we made it if someone asked "who made your wedding cake?".
Now it is happening again! Only this time, they have had their consultation, they placed their deposit to hold the date. They also want us to make a real cake so some of our cake will be there but someone else's cake will be there too only in a different form. They will be cupcakes so people will know the difference. I am torn. Do I tell her "no thank you" and give her deposit back ...Yes, do this...
or should I just hope that nobody will confuse some other bakers cake for our cake?
I don;t think that's going to happen...you have your style and another Caker has theirs... I am really torn.