So, many of you might not see any issues here but some of this is a new one for me so I'm just looking for some input... (sorry, a bit long)
A potential client (bride) emailed me this inquiry a couple days ago "I'm shopping around for a wedding cake for April 20 of this year for about 100 guests. The truth is I'm on a very tight budget - and we're not looking for anything too fancy. Could you please give me an estimated quote on a modest wedding cake? I'm thinking we can have a separate kitchen sheet cake if need be. How much would you charge to deliver to xx"
I email her back and give her my usual schpeal about without knowing her design, my base price per serving is $3.25 so a rough estimate for a cake to feed 100 people would be $325, plus $50 delivery (location is 45 miles away from me), and my kitchen cakes are the same base price. She replies and says likes one of my cakes on my website (buttercream) and asks if that one would that one be any cheaper and also attached a picture of a fondant covered cake with sugar flowers and wanted a price on that. I emailed her back and told her my base price remains the same, regardless of the design and goes up from there, and also told her the cake in the pic she attached would be more expensive.
Her next email says this "To be honest, we are on a very strict budget trying to kind if throw this at the last minute (sole purpose to very much wanting to include his mother battling cancer). We had no idea cakes cost so much! If the lace one is cheaper, then we would much have that instead and provide our own cake topper. Is there any way we can work on the pricing? Our meager budget was at $200 but I can do $275? Let me know if this is amenable to you or if it sounds too crazy"
I emailed her back (using some wording I found here on cc) this: "I understand that budgeting for a wedding can be a challenge. However, my pricing reflects the large amount of time and skill it takes to design and execute a delicious work of art. I stand firm on my prices for that reason. Perhaps you could consider going with a smaller cake/serving count which will decrease your cost".
Her next email "We do not have much time to go up to NH anytime soon to try the cakes - but I read your reviews online, and they all sound promising! My only concern is that the cake won't be dry, and for the guests to enjoy them, of course! I saw the flavors online - do you typically do layers of different flavors/fillings? So it'd be $325 for the floral lace cake + $50 delivery/set up = $375 total?"
I replied accordingly and offered to give her refences, etc. Her reply: "Do you offer a contract that we can review?"
This threw me, I've never had anyone want to see the contract beforehand (especially with no real indication that they plan on ordering a cake from me).
Does anyone else see red flags here or am I just being paranoid and reading too much into this?