Cake Central › Cake Forums › Cake Talk › Cake Decorating › things NOT to ask/say to a baker!
New Posts  All Forums:Forum Nav:

things NOT to ask/say to a baker! - Page 114

post #1696 of 2989
I think that I would love a cupcake in drag. That should be a contest :p
Hey everybody! Check out google.com ! This is clearly an attempt to direct traffic onto that site and away from cake central. Because everyone knows you can only have one browser open!
Reply
Hey everybody! Check out google.com ! This is clearly an attempt to direct traffic onto that site and away from cake central. Because everyone knows you can only have one browser open!
Reply
post #1697 of 2989
Quote:
Originally Posted by me_me1 View Post

Owatto, without looking at your location I read "checkout chick" and thought to myself, got to be a fellow Aussie.  Love it   icon_smile.gif

Haha I did wonder if it was just an aussie thing an no one would know what I meant lol
post #1698 of 2989

My favorite was a lady who when I quoted $50 for an XBox controller cake told me that the price was ridiculous as all the was was a white block with a couple colored circles on it. I told her she could go make it herself then! (Later that week she did call me back and end up ordering it after getting quotes from a few other places around town! lol)

post #1699 of 2989
Quote:
Originally Posted by SDLocke87 View Post

My favorite was a lady who when I quoted $50 for an XBox controller cake told me that the price was ridiculous as all the was was a white block with a couple colored circles on it. I told her she could go make it herself then! (Later that week she did call me back and end up ordering it after getting quotes from a few other places around town! lol)
There is something very satisfying about this. Getting to put her in her place and still have her come back sounds like some kind of dream!
post #1700 of 2989
Quote:
Originally Posted by as you wish View Post


There is something very satisfying about this. Getting to put her in her place and still have her come back sounds like some kind of dream!

I would have told her I was booked up.

post #1701 of 2989

Or I would have charged her a rush fee since it took her a week to decide....LOL

 

Ooooppss...sorry gonna have to charge you a PITA price! icon_biggrin.gif

For we are God's MASTERPIECE! He has created us anew in Christ Jesus, so we can do the good things he planned for us long ago. Ephesians 2:10
Reply
For we are God's MASTERPIECE! He has created us anew in Christ Jesus, so we can do the good things he planned for us long ago. Ephesians 2:10
Reply
post #1702 of 2989
Quote:
Originally Posted by Sweet_Cakes View Post

Or I would have charged her a rush fee since it took her a week to decide....LOL

Ooooppss...sorry gonna have to charge you a PITA price! icon_biggrin.gif

Sorry I'm no longer available for that date!
elsewhere.
Reply
elsewhere.
Reply
post #1703 of 2989
Quote:
Originally Posted by Gerle View Post

They must think the dummies come already decorated and all you have to do is put them together.  I don't know what's happened to people's common sense.  It's like they just don't have any any more.  And it's hard to believe the sense of entitlement so many people have these days!

So true ! some people feel so entitled to get cheap or free not just in the cake business .

post #1704 of 2989
Quote:
Originally Posted by Cakery2012 View Post

So true ! some people feel so entitled to get cheap or free not just in the cake business .

This. My mom works in a department store and had a customer call in to ask about a refund yesterday for a product he has had for a few months and wore out. She said they would need a receipt for a full refund or it would be for the last sale price. Nice to offer a refund on something the customer wore out and standard refund policy, right? Well not good enough for this guy. He yelled, swore at her repeatedly... After asking him to stop swearing at her with no result, she hung up. Then told the store manager in case the customer called back to complain. Store managers response? "You shouldn't hang up on a customer ever. The customer is always right, it's better to just give them the refund and have them satisfied. "

It's no wonder people expect everything for free these days. They've been trained to expect it.
post #1705 of 2989

Is it bad that whenever I have one of THOSE customers that I immediately think of this thread now?

 

Here is mine for the day:

I get a call this Monday from a lady who wants a baseball themed cake for her son. He really loves the cardinals so if I could put that on there it would be great. I give her a quote of $67.50 for an 8" 3 layer cake with 2 layers of filling( $52.50 is my usual cost with simple decorating - border and message)  plus the custom decorating ($15) . She tells me shes on a budget and there will only be 10 kids so she doesn't need that much cake ( shes already told me that she has spent over $400 on this party. Who does that if they are on a budget). She I tell her I will swap out one of the layers of cake in exchange for the decorating price so it will be a 2 layer with custom decorating for the same price as my normal 3 layer with simple decorating ( are you still with me here?) so the price would be $52.50. I also explain to her that I couldn't make an exact replica of the red bird and bat because of copyright but if she wanted to bring something in I could put it on the cake. I also tell her that I would look for something with the Cardinals on it but couldn't promise anything and that I would charge her for it when she picked it up. Oh, and shes picking it up Thursday. This Thursday. 3 days after calls to book it.

 

Ok. Everything sounds great. She calls me back to book the cake and pay the deposit a few hours later. She even paid for the entire order. I was nice enough to not even charge my usual 25% rush fee on cakes booked with less than a weeks notice ( I have learned a lot from you guys).

 

I make the cake. White frosting, red and white trim. Air brush grass. Baseball diamond made out of graham cracker crumbs. Bases, pitchers mound, and home plate out of fondant. Baseball bat made out of caramel. Baseballs out of fondant. And put a variation of the STL on it. Mind you this in an 8"cake so there isn't much room for anything else. I send the pics to hubby and my best friend ( I work alone so I always try to get a second opinion in case I miss something) and get the green light from both. I call and tell her she can pick her cake up.

 

And she complains as soon as she sees it. she cant believe I charged that much for such little work. And the cake doesn't look very big. And she thought I was going to go out and buy something to put on it. Why doesn't it have his name on it? Why doesn't it say Happy Birthday on it? It doesn't have his age on it. And the parting shot "I guess I will have to take it as is because I don't have time for you to change anything

 

WHAT????? Are you serious????? Nobody else in town would have touched that cake for the price, what she wanted on it, within her budget, and with only 3 days notice! Not to mention the cake wasn't big enough for a baseball diamond, writing, logo, and accessories!!!

 

Now that I got that off my chest.. I am closing shop early so I can go enjoy a Cardinals game with the hubby!

post #1706 of 2989
Quote:
Originally Posted by Cakery2012 View Post

So true ! some people feel so entitled to get cheap or free not just in the cake business .

That is quite possibly my biggest pet peeve is how everyone has a sense of entitlement.  I'm sorry, I do not just give things away for a person to just exist! If you want something from me, work for it, pay me for it, we can figure something out but this baker/lady does not tolerate a sense of entitlement and I will be happy to tell you that.

post #1707 of 2989

Seen worse.

post #1708 of 2989
Quote:
Originally Posted by Strubbette View Post

Is it bad that whenever I have one of THOSE customers that I immediately think of this thread now?

 

Here is mine for the day:

I get a call this Monday from a lady who wants a baseball themed cake for her son. He really loves the cardinals so if I could put that on there it would be great. I give her a quote of $67.50 for an 8" 3 layer cake with 2 layers of filling( $52.50 is my usual cost with simple decorating - border and message)  plus the custom decorating ($15) . She tells me shes on a budget and there will only be 10 kids so she doesn't need that much cake ( shes already told me that she has spent over $400 on this party. Who does that if they are on a budget). She I tell her I will swap out one of the layers of cake in exchange for the decorating price so it will be a 2 layer with custom decorating for the same price as my normal 3 layer with simple decorating ( are you still with me here?) so the price would be $52.50. I also explain to her that I couldn't make an exact replica of the red bird and bat because of copyright but if she wanted to bring something in I could put it on the cake. I also tell her that I would look for something with the Cardinals on it but couldn't promise anything and that I would charge her for it when she picked it up. Oh, and shes picking it up Thursday. This Thursday. 3 days after calls to book it.

 

Ok. Everything sounds great. She calls me back to book the cake and pay the deposit a few hours later. She even paid for the entire order. I was nice enough to not even charge my usual 25% rush fee on cakes booked with less than a weeks notice ( I have learned a lot from you guys).

 

I make the cake. White frosting, red and white trim. Air brush grass. Baseball diamond made out of graham cracker crumbs. Bases, pitchers mound, and home plate out of fondant. Baseball bat made out of caramel. Baseballs out of fondant. And put a variation of the STL on it. Mind you this in an 8"cake so there isn't much room for anything else. I send the pics to hubby and my best friend ( I work alone so I always try to get a second opinion in case I miss something) and get the green light from both. I call and tell her she can pick her cake up.

 

And she complains as soon as she sees it. she cant believe I charged that much for such little work. And the cake doesn't look very big. And she thought I was going to go out and buy something to put on it. Why doesn't it have his name on it? Why doesn't it say Happy Birthday on it? It doesn't have his age on it. And the parting shot "I guess I will have to take it as is because I don't have time for you to change anything

 

WHAT????? Are you serious????? Nobody else in town would have touched that cake for the price, what she wanted on it, within her budget, and with only 3 days notice! Not to mention the cake wasn't big enough for a baseball diamond, writing, logo, and accessories!!!

 

Now that I got that off my chest.. I am closing shop early so I can go enjoy a Cardinals game with the hubby!

We see this on a daily bases on CC Every time someone does this it comes back to bit them in the butt. I would've never removed a layer of cake so she can afford decorations. It's either you can afford the basic version or you can afford a decorated cake.

 

If a car comes standard with a CD player, AC, and heated seats for $10,000 and the navigation system cost $1000 more the dealer is not going to remove the cd player and AC so you can afford the Navigation system.

 

Every time you change your basic business practices and procedures to accommodate people you undermine yourself and set a bad precedent. (this comment is personally aimed at you Strubbette)

 

Quote:

Don't aspire to make a living, aspire to make a difference.

 

 

Reply

 

Quote:

Don't aspire to make a living, aspire to make a difference.

 

 

Reply
post #1709 of 2989
Quote:
Originally Posted by j92383 View Post

 

Every time you change your basic business practices and procedures to accommodate people you undermine yourself and set a bad precedent.

 

plus, it always turns out that it will be the cake you feel the worst about decorating. Not worth it. But I certainly understand being an accommodating person. That's me in a nutshell. unfortunately, I don't find that it pays off.

post #1710 of 2989
awesome analogy J!
Quote:
Originally Posted by ellavanilla View Post

plus, it always turns out that it will be the cake you feel the worst about decorating. Not worth it. But I certainly understand being an accommodating person. That's me in a nutshell. unfortunately, I don't find that it pays off.

www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 
Reply

www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Cake Decorating
Cake Central › Cake Forums › Cake Talk › Cake Decorating › things NOT to ask/say to a baker!