I am so glad to see your message. I really admire you for posting this.
I have been dealing with Eric and Jamie - ecrandal cutters - www.ecrandal.com
for some time now. Each time I order I am amazed at the quality of the cutters. I just love all their original designs. Eric and Jamie run their small business along with a little help from their six young children.
For all of you who haven't looked at this website, I hope you will take a few minutes and take a peek. There is a great family picture posted on the website in addition to some amazing cutters. I have already give my children the website and my Christmas wish list.
The customer service I had received every time is beyond my expectations (and I expect a lot).
I think my favorite cutter is the cinderella coach. It is absolutely stunning. I just received the banana split cutter and now I am going to order the parfait to go with it.
I have never met Eric and Jamie, but one of these days when we are traveling through North Carolina, I hope to.