It never fails! Every time I use SPS (which I LOVE!) I put the pillars in and "pop" they crack. They are cracking right where they are pressed into the base plate. I'm not twisting them when I put them and it still doesn't help. They pillars are still together, just cracked down the length about 1/2 inch or so... Does anyone else see this problem? Anyone have experience as to whether or not they are still safe to use? I was throwing the cracked ones out, but I'm getting low and having to throw so many of them... Thanks.
I've had it happen 2 or 3 times. They're still safe to use.
Bakery Crafts would probably replace them. If you purchased them from an online retailer, I bet they'd replace them too.
Thank you leah_s! I ended up switching the 3 that cracked again this time and heard one pop when I was pushing down into the cake slowly. I'm glad to know they are still safe to use.
I had this problem with the legs cracking when I was using the clear plates. It doesn't seem to happen when I use the white plates though.
I must have the worst luck... Mine are the white ones.
Oh no! I just try to be very gentle with the legs if I have to use the clear plates. I don't replace the cracked leg unless it's really bad. I know that's not much help though!